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I had the pleasure of staying here in October 2020. John and Christine did everything possible to keep us all safe from Covid but still maintained a house party atmosphere. The rooms may not be modern but they are spotlessly clean and the food was lovely and there was plenty of it. Our tutor was Sharon Hurst who was fun and inspiring and ensured everyone had a great time. I will definitely visit again

Their room was on the small side but did the job. The room was clean and the bed was comfortable.

Stayed 3 nights this hotel is dated the room we had definitely needed a lot of redecorating. But in saying that it seemed clean and was comfortable although they only had very firm pillows. I guess I could of asked for softer but I didn’t. Entertainment was provided an Irish music weekend which we didn’t attend but the hotel was full of guests who did. It sounded ok from our room, but not enough to disturb sleep. Now the food, we ate the dinner on our first night and although I found it ok my other is a vegetarian and the choice was only veg curry which didn’t look that appealing. However for me plenty of food, not the greatest but for a budget hotel they know their customer base and was tasty. A Buffett is provided which included salad, meat and fish. A little pricey and felt as my other half was disappointed not value for money again we didn’t complain as I had enough to eat and really should of read menu first. Breakfast was another thing I felt for a budget hotel was more than ok. A Buffett again of cooked and cereal/porridge. The cooked was good and although you can tell it is all prepared from catering packs no real cooking was done it was very tasty and filling. You can’t ever really do a bad breakfast. We ate in the bar on last night and felt that was value for money. Location was good 30 minutes walk to Bournemouth close to boscombe nice walk through park. Other reviews have mentioned trouble and homeless people staying there, please remember Brittainia Hotels do have a government contract for this but I never noticed or saw any trouble.whilst there. Staff were very friendly the guy in charge of restaurant service was very friendly and helpful. Reception staff were great as were bar and restaurant staff. They put the queens funeral on tv in bar and was watched by about 12 people which was a nice touch good to watch with other people. Swimming pool was ok and the water was warm and clean. Al in all not an outstanding stay but for the price not bad. Would I go again yes but now I know the expectations they do lots of entertainment weekends and they seem to know their clientele and aim their service at that.

From the moment we arrived and had a very warm welcome from Nicola at Reception to the day we said farewell, the staff went out of their way to make us feel at home. Nicola in particular was a joy, always pleasant, helpful and happy to chat. Our room was clean and tidy, the bed was very comfortable and both the wife and I slept well. Even on Sunday when the hotel was at full occupancy, it was so quiet. Yes, you do have to walk 3 minutes to their sister hotel Derby Manor for breakfast, but the breakfast is well worth it. Besides, I've walked further to some resorts for breakfast. A great place to stay, handy for Bournemouth and Boscombe. There are plenty of restaurants in the area to suit all tastes. I do suggest the Indian, Eye of the Tiger, great food and pmeasant staff. We ate there twice and both meals were excellent.

Firstly this hotel is Fantastic!!! We visited the Chelsea Hotel with our two children. We turned up early and was welcomed by the amazing assistant to Chris. We received our keys and off we went. It was 3 minutes from the train station and bus stops to the Bournemouth pier. We stayed out all day in Bournemouth pier and headed back (home) at 7pm. We stayed in the bottom left room and everything was beautifully set and ready for us extremely clean. Our sleep was fantastic. When we woke up in the morning we headed down for breakfast where we met Chris and his amazing assistant. Nothing was too much trouble our 1 year old was being a typical 1 year old and the lovely lady settled him with a car. (We are very anxious eating as a family) The breakfast was 10/10, our daughter wanted something that wasn’t ok the menu but this easily catered for with no hassle at all. We have told our friends and family about this hotel and after catching our bearings of the area we will be coming coming back via the train and visiting places (Bournemouth pier) via bus (10 mins £2 per adult) next time. Thanks to Chris and his lovely Assistant.

We hired the function room at this Hotel for our 50th Wedding Anniversary Party and must say it was excellent from the organiser at the Hotel (Lisa Dowdall-Souza) and the rest of the staff who went above and beyond to be helpful especially (Keiron) on reception who doubled as a bar-person in the evening, all in all a very good experience.

Stayed couple of nights it was cheaper to park out on main road then what it was to pay hotel for parking, Room a bit on small side with small tv on the wall, didn’t pay extra for breakfast so don’t know what it was like or have time to use the amenities, our room was clean and bathroom was clean would definitely go back to hotel

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)