Premier Inn Boston

Fairly enjoyable stay apart from the distance from Boston town centre.Good size comfortable bed and extremely friendly and helpful staff members that truly tried to help at the check in with the promotional breakfast offer error with while booking with trip.com…

Best Hotel good clean bad shower

Situated on the junction of the two roads north out of Boston, this hotel has a favourable position and is handy for a well-regarded Italian restaurant nearby, or right next door to the Brewers Fayre if you prefer. The room(s) were comfortable and quiet at the back of the hotel enabling a good night's sleep in the comfortable bed. Our eventual room 128 was in a good position. We did encounter a major problem when unpacked; the toilet would neither flush nor refill, meaning numerous kettles of water to flush the loo. The receptionist was able to move us to another room, as fortunately the hotel was not fully booked that Saturday. This was just one of those things so no blame attached. We later found out that a call out for a plumber had been sent some hours before as we were the fourth to have the same problem that day. It is odd that a major hotel and restaurant could not get immediate assistance from a local plumber. The receptionist was very good in trying to 're-home' us, book others in and try and order food for a nonagenarian who had been ignored in the restaurant for half an hour and was both fuming and starving! And all the time the electronic key-cutting apparatus was malfunctioning. Well done to her.

Very welcoming and clean hotel. Reception staff was lovely, very welcoming and greeted us with bottled water and sweets for the children. Very pleased. Food was nice.

Wonderful stay, clean, modern and room was a good size for our family and travel cot. Had a comfortable nights sleep and excellent value for money. Would come back for sure

I cannot fault my stay at Premier Inn. Two of us were visiting friends in Kirton and we had stayed at this Premier Inn before. We wanted a consistent and felt that this was more likely with Premier Inn where I assume they strive for a common standard. The rooms were well presented with the facilities one would expect. We didn't use the restaurant but it was there should we need it. Overall the hotel suited us as we knew what to expect otherwise you take pot luck with those hotels you don't know. We weren't looking to stay in the hotel during the day so the style suited us well. Our rooms were

I chose this hotel for its close proximity to Pilgrim Hospital Boston. When I arrived I was checked in by Rachel who was extremely professional and friendly. A pleasant change from some check in experiences I have had in the past. It was a very quick and efficient process. When I went to my room, I was immediately impressed by how clean the room was. The bathroom was absolutely sparkling. Guests are quick to complain but I was so taken aback by how clean my room was and how helpful and friendly all the staff were, that I have to say a big thank you to Rachel and Anna on reception and to Gail, Gemma and Tina for maintaining such a high standard of cleanliness.

Being right next to the Brewers Fayre played the biggest part in our decision to stay, but now, when I go to Boston again, I'll be looking to stay here again. The staff were absolutely bang on, especially Sam Pugh, went the absolute mile to help us. Brilliant. Room was like a chicken proof lawn... impeccable. Bed was super comfy, water cam out if the shower, the flush worked, the TV played music. It was quiet, it was great.

Couldn’t have the breakfast we paid for because the restaurant was so busy and chaotic there was no food, once some food became available, there was then not plates and so on! After 40 minutes we gave up. Spoke to Premier Inn reception who were very apologetic and said they would refund it. Instead however, they charged me again for the breakfast and then refunded that so no actual refund! I called to query this, again they were very apologetic and said they would refund it now. Nearly a week later still no refund and now can’t get through to the hotel!