Days Inn by Wyndham Mount Hope

Stayed for one night due to location during road trip . They didn’t have the room type I booked on arrival. Staff was very under trained and unprofessional. during check in they were on a phone call to another staff member. I was on second floor which was not ideal as had very heavy bags and there was no lift (elevator) no help was offered. Indoor pool was closed due to a leak in the ceiling. Which is a shame because that was the reason I booked this hotel. Most expensive and worst hotel for my whole 3 month trip!

Called in advance to make sure pool would be open (traveling with a 6 year old who was super excited for it) and was assured the renovation would be complete. Pool was closed when we got there because the ceiling tiles collapsed! The staff was friendly. The room had an overpowering stench of essential oils. Enough to give me a headache and my six year old to complain. At breakfast which consisted of very select choices of: one choice of cereal, instant oatmeal or yogurt, I learned that other rooms had the same smell. The bed was not comfortable but that seemed to be isolated to our room. I was extremely dissatisfied with my stay here which surprised me as I have never had a problem with DaysInn before. I’m glad I did not book this for our return trip!

The facility reeked of cigarette smoke. The toilet seat was broken. There was blood and mold on the shower curtain. And the list could go on.

Pretty low expectations overall and was worse than expected. Sheets stained, carpet stained, extremely noisy and the A/C/heat was broken. The bathroom was actually clean and in good condition but everything else needs some work.

You pay what you get for. Very old building with no updates. Stains on mattress cover and toilet. Staff was nice.

Room was dirty around the edges. Toilet was dirty. Sink didn’t drain and maintenance didn’t show up. Breakfast very limited.

Dear *******, I am writing to express my profound disappointment with my recent stay at Days Inn Mount Hope. After a grueling 14-hour drive, my family and I arrived, eager for some much-needed rest before embarking on another 10-hour journey. However, what we encountered was far from the relaxing experience we had hoped for and we quickly left without staying the night. Firstly, upon check-in, the front desk seemed unaware of our reservation, leading to an extensive delay in locating it. This was extremely frustrating given our exhaustion and the urgency of our need for rest. Furthermore, upon entering our room, we were horrified to discover various stains on the sheets, indicating a lack of proper hygiene standards. Additionally, the bathroom was far from clean, with visible signs of neglect. This experience was not only unpleasant but also completely unacceptable. As paying customers, we expect a certain level of cleanliness and professionalism, both of which were sorely lacking during our stay. I urge you to take immediate action to rectify these issues and ensure that future guests do not encounter similar disappointments. Additionally, I kindly request a refund or compensation for the inconvenience and discomfort caused. I trust that you will address these concerns promptly and take the necessary steps to uphold the standards expected of your establishment. Sincerely, Devin Rolfe

We booked a non-smoking room but our room was given to someone who walked in before we got there. The only from available was a smoking room. The toilet did not flush and there was a huge spatter in the bathtub that looked suspiciously like blood. Although the night manager was very friendly and tried to be as helpful as possible, the hotel itself was disgusting.

Wow where to start, the pictures look nothing like the actual room, the room reeked of cigarettes and you could see burns on the bed and floors, There was a guy in hallway that said he saw bedbugs and he was told to leave with a night still remaining, We personally didnt see a bedbug but wouldn't surprise me since my girlfriend moved her suitcase and saw a roach scatter so highly believable, Looked like they didnt even run the vaccum when we first got there, Change and lighter inside couch cushions so we know they don't clean there either, The bathroom floor was wet when we got there so who knows if that's from where they mopped or didnt mop and left from last people staying there, If you are reading this i would highly suggest you do not stay here AVOID LIKE THE PLAGUE, We will be reporting this to health department