Quality Inn Branson - Hwy 76 Central

Even though my wife and I only live 40 minutes from Branson, we decided to treat ourselves, go to dinner, see a late show, and get a room so we wouldn't have to drive home late that night. Checked in at 3:00, got to the room, TV doesn't work. Tried to call the front desk, phone doesn't work. I went to the lobby, they said cable was out and will be fixed in 2 hours. I said the phone doesn't work, they said "sorry". That was it. We went out for dinner, went to a show, and came back to the room ready to relax and watch some movies. TV still doesn't work, phone still doesn't work. Back to the lobby, sorry, cable is out in some of the rooms. Can you move us to a room where it works? We don't know which rooms work. Seriously, you can't just go in a room, turn on the tv and see if it works? Don't worry, we will be giving discounts when you check out. Great. No tv the rest of the night. Next morning go to check out, we're giving you a discount since there was no tv, $5.67 discount. Wow. that five dollars really makes up for sitting in the room doing nothing. Will definitely never stay here again.

Hotel from hell. I would give them 0 stars if I could. I normally don’t write reviews but this place should be shut down. I wanted to warn others to please not stay here. To start with we booked 2 adjoining rooms two months ahead of our scheduled time to stay. When we checked in the front desk said we would have rooms across the corridor but not adjoining because someone rented our adjoining room to another person earlier in the day. Was told they were fully booked so we didn’t have a choice but to take those rooms. We unloaded and went and did some shopping and ate dinner. Came back to get ready for bed and they didn’t have any hot water to shower. Both rooms were somewhat warm so turned the thermostats down to 68 degrees and went to bed. The temperature in the morning was 78 degrees in one room and 82 degrees in other room. Temperature never got below that level in either room. They said that they would bring fans and never did so went to the front desk and they said they only had one fan they saved for us because other people were requesting fans also but they claimed that we were the only ones who’s air wasn’t working. The rooms were also filthy. We found a half eaten cookie underneath one of the beds hidden from view by the bed skirt. We had fresh stains on the sheets and wash cloths that should have been clean. Not once while we were there did we see a cleaning crew. Only maintenance staff that couldn’t fix the air. The pool was also filthy and super chlorinated so bad it would burn your eyes and nose and throat to walk through there. So our kids and grandkids couldn’t even go swimming while we were there. We’ve stayed at this hotel for years in Branson and we have always loved it. But we will never stay there again. This has been the worst experience that we’ve ever experienced with a hotel.

Staying here the week of Dec 13-16. Average room, but the walls are paper thin. I can currently hear my neighbor SNORING through the wall. I can also hear his partner continuously say “stop snoring”. In case you want an update, he did not. Like I said, room is fine. Clean and looks good, but I won’t recommend. I’m pretty disappointed that I’m hearing my neighbors.