Ponte Medioevale, Brembate Yakınlarındaki Oteller

Prenotato pacchetto Leolandia con un gruppo di amici per una notte, abbiamo deciso di arrivare un giorno prima estendendo il soggiorno con prenotazione telefonica. Prima notte tutto ok, stanza doppia in area moderna, abbiamo portato il nostro lettino da campeggio e biancheria per la bambina. Al pomeriggio successivo, intorno alle 14 decidiamo di portare nostra figlia a dormire in camera perché letteralmente ingestibile per la stanchezza. Mia moglie va in reception a riprendere le carte d'identità che hanno voluto tenere dalla sera prima (per legge questo non si può fare ma vabbè) e io porto la piccola in camera. Apro la porta e trovo il nostro letto tutto scoperchiato, con cuscini e lenzuola sporchi buttati nel lettino (da noi rifatto in mattinata) e il copriletto appallottolato sopra una pila di vestiti puliti. I nostri effetti personali spostati e anche messi in disordine, mentre avevo mia figlia piangente in braccio mi hanno davvero innervosito e ho subito chiamato mia moglie (già che era li) per dirle di avvisare subito in reception del ****** che ho trovato. Il mio tono di voce era sicuramente alto e adirato,non lo nascondo, ma esponevo il fatto che non capivo cosa avessero combinato alla stanza mettendola cosi in disordine. Per esperienza precedente nel settore alberghiero, le porte delle camere in pulizia vanno lasciate aperte durante il rinfresco, e si chiudono e lasciano solo quando sono pulite. Mia moglie poi sempre per telefono mi dice che in un quarto d'ora arrivano, ma mia figlia non poteva essere appoggiata da nessuna parte e quindi ho alzato la voce dicendo che dovevano arrivare subito. Per fortuna una cameriera ai piani gentilissima passava li e l'ho chiamata per rimettere almeno le lenzuola pulite. Mi ha spiegato che qualcuno aveva scritto checkout sulla nostra stanza e per quello non era rifatta. Qua ci sono due errori grossi: primo, noi stavamo ancora una notte quindi bastava un riordino veloce. Secondo, anche se fosse stato un checkout non si buttano cose sporche su tutti i nostri oggetti personali che erano ancora li. Sarei passato oltre ma poi mia moglie dopo parecchio arriva in camera e mi dice di essere stata praticamente aggredita verbalmente dalla signora della reception a causa dei toni che ho avuto e per aver insultato lo staff e il suo operato con testuali parole ”porconi e parolacce contro di loro” (era una chiamata privata tra me e mia moglie senza viva voce) e il tutto senza scusarsi subito per l'inconveniente, mostrandosi scocciata dal primo istante della richiesta. Anzi, ha accusato mia moglie di averli messi in cattiva luce davanti ai clienti in arrivo, le ha detto di cercarsi un altro posto per dormire e che pretendeva le mie scuse giu da loro. Sentita una cosa del genere sono sceso subito a chiarire, primo perché non si ascoltano le telefonate private anche se sei a mezzo metro di distanza solo perché uno ha un tono di voce alto e adirato; secondo, almeno la prossima volta ascolti meglio, perché dire che una p

I have visited this hotel a couple of time during the last 5 months and the best description I can give is that is an average hotel with its prons and cons. What I liked: The modern rooms, the cleaning quality, the staff on the restaurant. What was average: The reception staff ( there were some nice workers and some not so nice) and the location (you need a car 100%). What i didnt like: The internet was awful in the 2 rooms I was ( one stay one week, another stay 2 weeks). I was there on a bussiness trip and both times I had to connect to the mobile phone to be able to send emails. The air conditioning was not reliable.

We stayed in the hotel for 2 nights, the room was so comfortable and clean the bed was so comfortable. The staff were extremely nice and helpful, I can’t even express it enough. They were helping me plan every morning for about 30 minutes, my daily schedule to visit as much as possible in Amsterdam and gave great recommendations. The location was great, the buss stop is at the hotels door step and the buses from there can take you

Great hotel, stayed here for a concert in Live Club which is easily within walking distance. Staff were very friendly and helpful with allowing us to check in early as we had arrived earlier than anticipated. Unfortunately we did not have time to eat in the restaurant but we walked through a few times as it is the main way in and out of the hotel. The surroundings are beautiful. Would definitely recommend the hotel if you need to visit Trezzo sull'adda

This hotel are thieves, after booking me and my girlfriend to stay for three days (she’s not from Italy). when we presented at the Hotel Città Dei Mille for the check-in they told us that we need a “super green pass” (we’re vaccinated 2 doses and we had a negative PCR covid test) . They told us to access the Hotel Città Dei Mille you need to have the third dose, but the Hotel Città Dei Mille didn’t tell us this before coming neither the booking website it wasn’t written anywhere we checked many times in front of them. so we looked for another place to stay, when we asked for a reimbursement the Hotel Città Dei Mille said they don’t reimburse FOR NON PRESENTATION. Shame on you Hotel Città Dei Mille Bergamo Lombardia Italia, this not a good customer service at all if you have economic problems don’t take it from your client’s pocket. The reimbursement amount we asked for was just 200€ Have a nice day

We have stayed in this wonderful hotel only for one night but the experience was above and beyond our expectations. In Italy you typically cannot check in after 8pm, we have called the hotel and they said they will wait for us to arrive and we shouldn’t worry. Hotel also has amazing modern features such as personalized codes for doors and automatic gate opening with a phone call, not to mention private parking on property. Room we stayed in was called tree and had super comfortable mattress, after a long drive we were very thankful. Also, there were snacks left in the room as well as water and juice in the fridge, very thoughtful. Our room also had a Jacuzzi tub, not sure if it comes in all rooms. Honestly it was the best service we had in a while and are looking to come back to this hotel and explore more of the village.

Good points - communal areas clean and tidy. Vitoria on reception nice. Large bedroom looked like it was recently Decorated. Big bed and soft pillows. Enough electric sockets. Good shower. Soundproof, although there's always someone who has to slam their door. Breakfast good. All the usual. Bread, ham, cheese, yoghurt, fruit eggs etc. Bit manic at times. Bad points. Bedroom wasn't cleaned and bed wasn't made one day. Another day we weren't left with a spare toilet roll. Our towels were never folded and just left in a heap on the rail. Never given any milk in room for coffee. We haf a shared balcony, but if we went on it, you could see staight into another bedroom, on the corner. Thick slimy brown muck at bottom of shower. It was never clear off in the 9 nights we were there. Without effort, I cleared a bit off with a tissue. It was disgusting. Area is good and not run down considering its by the station

For the third time we stayed in this hotel, my review has always been positive, but this time, at 10 a.m., when they usually already pass through cleaning of the free rooms, they knock at the door, Time to ask “Who is” that already open the door out, which really made me angry because my boy had just gone out of the shower and was semi-naked. When I opened, I was scared and cried, and I immediately closed the door without any excuse; and I had never had such a thing, usually it was knocked and perhaps it was waiting for an answer from the inside, not that I knocked and opened directly. I don't know if we'll be back.