Hotel Stockalperhof

We arrived 1pm at the hotel and the reception told us to come back after 2 hrs. However, she suddenly told us there is a room available and gave us the room key immediately hence we were able to check in earlier and rest ealier at our room. We were very happy with their service and prompt arrangement.

Modern hotel. Comfortable and clean. No issues at hotel. Some parts of the walk from train station to hotel are cobblestones walkways so not so easy to roll luggage.

Very close to the Brig station, friendly staff and good size room. However the hairdryer is not working properly and hot water turn very cold sometimes

About 5mins walk from train station. Room is big and clean. Recommended!

景觀很好,小陽枱面對着城堡和雪山，傍晚日落時特別美，可以小酎。早餐一般，冷盤多，熱菜衹有雞蛋和香腸。前台很友好。

位置好，食物好，

Expensive for what you got. Small room in roof with nice but little balcony. What annoyed me was that despite sending three messages welcoming me they didn’t send useful info like where to park in car park to be only 10m from hotel. Critical is you are disabled. Critically not 10 meters for disabled as there are steps so have a long walk around instead to the front of the hotel . The car park is close public car park but cobbled streets to front of steps to the back. Maybe send fewer messages and say park level 2 at far end and take lift to x etc… also when arrived with mobility scooter why put me in a room where lots of turns and narrow bits whilst next door is straight in and out? And available. Again so surprised that reception is only open 3pm to 4pm.. says short of staff so why not take a rest in afternoon? Switzerland has a different plug socket to rest of Europe.. surely an adapter for French/ German / Italian plus sockets might be useful for travellers ? A little cost to the hotel to lend out? Breakfast was very basic. No English breakfast tea but some greens teas? Maybe I am out of touch with today’s world?

Lovely spacious room, very helpful staff, tasty breakfast. Important to know you can NOT drive directly to this hotel and there is no parking at the hotel. The parking is a block away which is fine if you are pretty mobile with your luggage.

This hotel has zero understanding of hospitality. They are not honoring a prepaid reservation and displacing a family over Christmas. Their reservations team is not only rude but completely incompetent. HORRIBLE