Ibis Styles Broken Hill

很好，很滿意

First I thought it's a nice hotel. But the truth is: I have never seen so many cockroaches at one spot before in my life! After I killed the 7th cockroach in my room in the evening I went to the reception. And then I saw where all the cockroaches came from: outside my room in the corridor I saw hundreds (yes, seriously. I don't exaggerate: hundreds ) of cockroaches. Small ones and also very big ones. How did they get in my room: There is a small gap between all room doors and the floor. I saw also in front of neighbouring rooms great numbers of cockroaches. I am sure, they have been in all rooms. Cockroaches are bad and disgusting enough. But even worse was the reaction of the guy at reception: first he tried to fool me by replying with a smile "that's normal here, we have always many cockroaches". When I told him that this is not normal he came with me to my room and was himself obviously shocked by the huge amount of cockroaches everywhere inside and outside the room. No, it's not normal that a hotel is full of cockroaches. It's disgusting and a proof of poor hygiene. I wonder how many cockroaches they have in their restaurant. Shut down the hotel, call pest control for a couple of days. And give the receptionist some training how to deal with complaints. I moved out the same evening.

Happy with the convenient location, the clean rooms and the check-in/check-out. Outdoor setting for evening drinks was a nice place to relax. Surprisingly the outdoor pool was quite cool even considering it is in Broken Hill's hot sunshine Staff were happy and helpful. We would stay again.