Red Roof PLUS+ Atlanta - Buckhead

The customer service was great! The room was clean but old looking. I was very restless because people were outside smoking all night and smoke was entering my room.

No microwave, no coffee No amenities No cable How’s it a plus

The room had comforter with stains on it. Shower wasn’t clean. Other than that it was an ok stay.

The stay was great even tho I was late getting there the front desk guy was nice. When I got to the room I went straight to sleep and woke up in the middle of the night and opened a drawer there was a used syringe in the top drawer.

Room was ok but in need of deep cleaning and repairing entire place looked like it needed some updating.

There was a used bath rag over the shower curtain when we got there. By the second night, the sink drain was completely broken, leading all of the water to splash on the floor. Not my favorite experience.

Some of the lights didn’t work. There was no refrigerator in the room. The tub and the sink was nasty. The curtains were broken. Paint was chipped and *****ped. I was not expecting it to be that way

The service was good but as soon as we walked into the room it was pretty disappointing. It didn’t look anything like the pictures from the site we booked on and did not look like it was cleaned before us. There was multiple hairs found on the bed as well as in the sink. Hand smudges all over the mirror and walls were very dirty. The bed was comfortable but we did bring our own sheets and pillows and we are glad we did. Very sketchy looking and feeling with people constantly walking around the lot.

********* app faulty. I booked room just after midnight. I entered check in as now & check out the 29th. Dates were correct. When pressed confirm dates changed to check in the 29th & out the 30th which was wrong. I immediately tried to cancel with no luck. Talked to customer service which was zero help. Said couldn’t cancel even tho made reservations seconds ago. So irritated I just again tried to rebook but each time app changed dates when I got to confirm. I tried talking to hotel desk to get them to fix date with zero luck so I lost $120 plus $120 in rewards on a wasted night that I didn’t use. Irritated app changed dates. Irritated y’all can’t fix a reservation mistake whether mine or yours if within minutes of booking and irritated hotel refused to fix knowing all they were doin is stealing the money wasted for the following night when they were just goin to rent room to someone else & make double money.