Misafir Kullanıcı
30 Aralık 2022
Told to wait 3 hours as room wasn't ready, returned at booking in time of 14.00, received key, went up in the smallest lift ever, got to our room just to find it hadn't been cleaned, took a bag of rubbish downstairs to make a point, then told we'd get another room, just to find that one wasn't ready either, sat downstairs while they cleaned our original room, asked if we could have a different one just to be told they had no others better lol. Mattresses were well past their sell by dates, no comfort at all, bottom of kitchen units looked terrible as the units were old, wardrobe door damaged and 4 coat hangers in there. Ended up leaving as with my back there was no way I could sleep on that bed, come on holiday to relax and get better before I go back to work in new year, not to get worse, might as well of stayed at home. Booked into Santana Hotel one minutes walk away, wow the difference was incredible.
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