City Hotel the Busan Metro

Location is near to metro, toilet seat came with bidet. Furnishing is good too. Just a little small in room size.

I had a really pleasant time staying in this hotel. Everything in the room feels new and very clean. I like the concept and design although seems like it could have more hangers and places to hang coats/clothes. Understand the room I was given is built for accessibility in mind. I appreciate this is a quieter area compared to Busan Station (this hotel is at Choryang Station, closest to exit 12).

Stayed at this hotel for a week. The hotel is clean and new, staff are friendly and helpful. The nearest exit to Choryang Station is 12. The location of this hotel is very convenient, will stay again!

We selected this hotel based on its location. It’s very accessible and convenient for family holidays.

Happy with our stay though the room is slightly small and not hooks to hang our clothes.

Good spot, near the train station. Nice rooms. Easy bus to the beach or metro to the markets.

Pros: - Location, not far from Busan station. - quietness - coffee machine on the 2 floor Cons: - lack of maintenance in bath room with dirty corners - we stayed 5 nights but bed sheets, pillow cases and quilt cover never got changed once. - better not to expect any warm greeting from the receptionist

Not quite near from Busan Station..asked reception to book taxi for 430am,she say ok but when came down on the day no taxi at all and there wasnt anyone at the counter.

Listed down few things I would like to feedback as below during my 2 days staying: Pros 1. No doubt that the location of the Hotel is very convenient as it is very near to Busan station and Choryang station. 2. The Hotel allowed us to have early check in without additional charges due to our early arrival. Cons 1. Front desk staffs attitude - One of the front desk staff (A guy with spectacles) has very bad attitude when I asked him to reconsider let us have early check in. He rolled eyes to me and with bad tones saying that ‘NO’. I very confirmed and confident that I using a very gentle tones when asking him this question. - When I completing the check in procedures with another female staff, I feedback this incident to her and she apologies to us on behalf immediately (which is considered a good attitude) - second day of staying in the hotel, we noticed there is no towels are given after room service and my parents make a call to room service via internal phone to request sending over 3 towels to us. And the on duty staff asking us to go down take the towels by ourselves (which I think is unacceptable?). I make a second call to the front desk and eventually they agreed to send the towels to us. 2. Room cleanliness / hotel environment - when we enter the room, the desk was full with water stains and the corridor lights were very dim . - the room doesn’t not have safety locks