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17 Kasım 2024
10th time staying at Pedregal, the team is off the charts when it comes to service and comfort. GM Fernando Flores and Director of Operations Libia Ronco have a great team of associates! Ambassador Alberto and Guest service manager Debbie were able to move our room after the first day, very much appreciated! Gau, Arturo and Daniel at Don Manuel's provided great support for our daily breakfasts. Gate team of Oscar, Roberto, Oscar's look alike brother Alberto along with la hefa Barbara always greet us with a big smile! Ambassador Jorge along with the Lionel, Daniel, Ramundo, Omar are terrific in getting us around the property or to the gate...along with big smiles and stories about families. Dana and Rey are terrific concierges! And some of our favorite times were with the team at Agave Tequila bar, Eduardo, Cutberto, Ezekiel all made us laugh (checa, leca babe) and a big congrats to the Pedregal Mixologist Jobni for winning the Jose Cuervo drink contest...we just hope his head is able to fit thru the tunnel:). Thanks again, we look forward to our next stay in February!
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