Albergo Diffuso Birkin Castello

Hotel, lovely, rooms generous and stylish. The breakfast good. Staff helpful. Problem. I knew there is no bar, no restaurant, no room service, no pool, BUT ... The ********** website lists this hotel with a photo of a fabulous roof terrace, high up city views etc. and this was the deciding factor in my booking here. Sundowners on the terrace, breakfast in the fresh, warm Mediterranean air. The photo has the written tag under it "City views from property". B******t. There is no roof terrace. I showed it to the day manager who put her hand to her mouth and said 'OH No. I know that place, it is bar a few streets away.' So I had booked just a room, cos this hotel has only a side terrace on the first floor fully overshadowed on 3 sides by three more floors of the building and looking directly at the towering building opposite. I complained formally to the manager who sent me the actual extranet photo he had sent to ********** for their entry with a description in Italian "Vista sulla citta", VIEWS OF THE CITY. This is is absolutely not CITY VIEWS FROM PROPERTY. So we had 5 nights, well, in a room. FURIOUS. The manager tells me that he has already closed his relationship with **********. Do not believe the ********** photos, they are inaccurate. The General Manager said "I cannot control **********, what am I supposed to do, monitor every website with our hotel details?" "Well, you knew there is a problem, why didn't you write to tell ********** bookings that the photos are not accurate?" Money! I would have cancelled, re-booked elsewhere. £704 for a room for five nights!! Not a happy bunny my son, not a happy bunny AT ALL.

Sophisticated, clean, modern accommodation in the historic district of Cagliari “Castello”. The main attractions, restaurants, bars, shops are within walking distance. Easy administration, communication. The breakfast is excellent, the staff is super friendly. A huge “thank you” to Carla and Letizia, who treated our younger son (15 months old) like a little prince. ❤️ A small note: it would be good to optimize the sound insulation of the windows and doors. The street noise and loud guests are a bit annoying at night.

Everything about this hotel was amazing! To start with, it is located in the most stunningly beautiful and historic "castello" quarter of Cagliari. As if that weren't enough to draw you in, the rooms themselves are absolutely lovely -- and wonderfully appointed: all of the beauty and ambiance that one hopes for in such a historic building, but yet all of the conveniences that made our stay there truly seamless. The staff too was exceptional; to a person, all on-site personnel that we interacted with were warm, welcoming, helpful and professional -- and all of my written communications were answered promptly and professionally as well. We are already planning our next trip to Cagliari -- and already looking so forward to our next stay at the Birken Castello. Highest possible recommendation from our family!

Look no further. This is a premium quality hotel with the most comfortable bed. Modern design and great location up on the hill. The breakfast choices were just right. You will be happy here and enjoy exploring Sardinia.

We had a wonderful experience staying in this hotel. We arrived late into Cagliari and I was worried about getting to the hotel so late with young children. The communication between me and the hotel was impeccable. Check in was seamless and we were so delighted with the room. Breakfast was also so lovely with great attention to detail and wonderful service. Best of all, the hotel is perfectly positioned in the historic centre so really easy to access the main sites and then stop back in for a siesta after lunch. It was lovely having a room with a balcony facing onto the historic streets- my daughters were in awe of the tall windows and shutters. Bed was very comfortable too. Highly recommend this hotel for anyone visiting Cagliari for the first time.

Siamo stati a Cagliari alla fine di aprile insieme ai nostri amici spagnoli. La camera, con arredamento moderno, si trovava in un appartamento ristrutturato molto bello. Comoda l'accessibilità in albergo, a qualsiasi ora, tramite un codice fornito da loro. Buoni i servizi e ottima la colazione servita dal personale gentilissimo e disponibile. Ottimi anche i dolci preparati con cura e dedizione. Molto consigliabile!

Posizione ottima e posto incredibile. Non pensavo assolutamente fosse così. Edificio all'interno pazzesco. Il self check in è stato semplicissimo anche grazie alla spiegazione brillante della responsabile via telefono. La camera che ho scelto era bellissima, in tutto. Moderna ed elegante. La responsabile mi ha lasciato un messaggio di benvenuto e una bottiglia d'acqua in regalo, sono rimasto senza parole in generale riguardo questo mio breve soggiorno, in quanto sono rimasto solo una notte. La prossima volta che sarò a Cagliari sicuramente ritornerò qui.

Ottima struttura. Bella posizione per visitare. Predisposizione accoglienza con info adeguate, check in, soggiorno, camera pulita bene e colazione ottima. Menzione per le cameriere della colazione. Unico piccolo neo il rumore esterno dei passaggi notturni che talvolta disturba

Piacevole sorpresa. Camera ampia e molto pulita Colazione dolce e salata con varietà di prodotti. Io intollerante al lattosio, mi hanno proposto croissant e crostata vegana. Personale gentile e accogliente Posizione ottima Da ritornare sicuramente