Creekside Village, Calabasas Yakınlarındaki Oteller

Still love this place, it is perfect for those who are just looking for a basic, clean, inexpensive place, in a good location. Have been coming here for many years now, each time for a 3-4 day stay. After Covid, the room cleaning services changed and now you only receive towel change and trash take out each day, with full cleaning on the 6th day of stay. Unfortunately, this reduced service was not consistent. On the first day, trash was taken out and towels changed. On the second day, the towel change was left on the table by the TV. On the 3rd day, no service at all. I

On July 18th 2022, my husband and I arrived at the HGI in Calabasas at noon which I realize is prior to stated check in time. I absolutely, positively and completely understand that check in time is 4:00 p.m. The problem is that we were informed our room was ready...HOWEVER...in order to check in prior to 4 pm I would have to pay an additional $75.00. I did not pay it. This is on top of the $187.00 a night I was already paying for the room. I was told this was corporate policy....however...NOWHERE...not in large print or the very small print on my reservation was this stated, nor was it stated anywhere on the Hilton Garden Inn website, or the website for this actual property. There were NO signs posted anywhere inside of the hotel stating this fact. If it is a policy, rule, program, plan or procedure it MUST BE STATED SOMEWHERE. . On the website for this actual property...under the tab ”Hotel Policies”...it does not show any fee for early check in, but early check out or late check have $0.00 fees. I have lost count as to how many people I have spoken with including the director of sales at the property (Eduardo) who basically told me they can do as they wish and blew me off. I have been in email contact with the front office manager (Alyssa) at that hotel and her response was the ”thank you for bringing this to our attention...blah, blah, blah”. I did speak with two people in Hilton corporate guest relations and was finally given additional Hilton Honors points. They now consider the case closed. I do not consider the case closed. No one seems to understand that there has to be notification of additional charges. I am still angry and frustrated, and after the way we were treated and disrespected at the hotel and again by all of the many people I have been in contact with I do not feel valued or appreciated as a guest or a Hilton Honors member. I am questioning my future relationship with the Hilton chain.

Overall it was pretty good, the room was spacious and the check-in process was convenient and quick. The hotel also has a swimming pool, although I didn’t have a chance to swim. The bad thing is that I had to pay the deposit twice... I couldn’t even see the toiletries in the room being cleaned after they were used up.

We like the Airtel. We’ve stayed here many times over the years. We were told they closed to the public for a couple years and became a homeless shelter. Admirable, but now that they’re open to the public again they really need to resume the same services they had. No restaurants. No in-room coffee. No microwave. No refrigerator (unless you ask for one and lucky enough to get one of few they have left). Crack in the bathroom sink. Not even an ice-machine, but at least you can bring your ice bucket to the front desk and they’ll fill it for you. It’s evident that they HAVE been working on restoring the place; the room was clean, great pillows, A/C worked fine, but they have a long way to go to regain their “former glory”. Were it not for Gary at the front desk (who did everything in his power to make us happy), we probably wouldn’t be back, but we will return.

Healing hotel, yoga, aromatherapy, sea view, food are resort best hotel

All the staff i encountered were very friendly. Parking is valet only but the valet guys always were quick to bring my vehicle (I never waited more than five minutes even when they were busy. The room was very comfortable and quiet which is my two musts in a hotel. Security was very visible which was comforting. I always travel with just a carry on so I always need to do laundry. The laundry area was very clean and cost just $1.50 per load. Breakfast was your typical waffles, cereal, and muffin variety but it was free so no complaints here. The bed was incredibly comfortable. I never woke up achy like you do sometimes in a different bed. My only gripe was the shower head (which seems to be a standard at all the Hiltons I’ve stayed at). It doesn’t put out a lot of water pressure but if you stand there long enough you’ll get clean eventually! Very comfortable place to spend the week.

This place is definitely in my top ten favorite places to stay in the LA area without breaking the bank, and one of my favorite Best Westerns. About ten years ago I stayed here, and it was a very good experience. Since then the place has been updated and the rooms remodeled. My recent stay was even better than the first. The landscape around this hotel is lush and beautiful. It really provides a pleasant contrast to the concrete city around it. There's plenty of parking, and a Denny's that you can get to through the parking lot. The room was clean and looked like it had been updated fairly recently. The king-sized bed was very comfortable, and the room included a fridge. The only downside to the room was a tiny gap between the door and its frame, which allowed smoke from a smoker outside to waft into my room. The location is very convenient; close to both the 101 and the 405. With that convenience, however, does come noise. Sepulveda is a large road, and there will likely be traffic noise and maybe sirens. As someone who lived in LA for awhile, I'm not sure where you would find a place to stay that doesn't have traffic noise. I look forward to staying here again.

The service is the most important for the hotel. For more than half a month, the whole set of services that such a hotel can provide can be kept at a top priority. Whether it can consider the price of the frequent residents, it will become better.