Sol Wave House All Suites

First impressions were great, a fantastic location in magaluf just across road from the beach, the reception staff friendly and helpful. The room is spacious with balcony. Room is equipped with kettle, toaster, microwave fridge and utensils. The bathroom also spacious, decent shower, with shower gel, hand wash and hairdryer. Air conditioning was great too. Rooms serviced daily, cleaning staff also friendly and helpful. Free pool towel available at reception. The pool area really lets this hotel down and will be the reason we won't return to this hotel. If your into sunbathing there is a sun deck area with plenty of sunbeds and parasols, which is set away from the pool area. The pool is lovely, however if you want a sunbed by the pool you have to pay for them, if you don't pay for the loungers you can't bring anything poolside, it has to be left with loungers on the sundeck. The adult only pool, looks nice, however you have to pay to use it. We didn't eat or drink at the hotel, as it was quite expensive. There was a lovely place nextdoor for cocktails and plenty of restaurants close by.

Stayed here in October 2022. Nice rooms with everything you need. Small kitchenette is very handy ( especially the fridge to keep your drinks cold ). Beautiful pool area and the beach. Lots of shops and restaurants at the front of the hotel. Tasty breakfast. Instead of room cards you get a bracelet. Another bracelet for garage's gate. Overal nice place!

Our holidays were tragic. We are really disappointed. Pictures in the website are FAKE. Hotel shows that there are bali beds and nice loungers that ARE NOT HOTEL BELONGINGS. You have to pay 100 euros per day to use the bed. Also the loungers near the swimming pool are also paid and you are not allowed to use them. All these nice pictures of beds and loungers are Hadley's Club's belongings. We chose this hotel for nice bali beds actually but we couldn't use it. The surf machine never worked but the Hotel also publishes nice pictures of it. They fool their guests. We asked to use the beds for free so the person who is working here offered us to use their other beds that looked terrible, after all he confirmed that they cannot offer it anymore. The reception desk workers are rude and not helpful. They didn't seem to care about the issues. If you have half board, for dinner you have to walk to another hotel. The food was terrible, we asked to return the money so all they could offer was 10 euros per day... while we paid 50 euros for that terrible food. Breakfast was all the time the same and there was always lack of food. They offer to eat dinner at Hadleys club, they offer 1 starter and 2 main dishes for 2 people. Asian restaurant never worked. Hotel's interior is actually old, the corridors and doors to the rooms are like 50 years old. It is advertised as 4 star hotel but it barely scrapes a 2 star experience. All you get is an old room, poor lounger, terrible food and rude receptionist!!!

We Found the Breeza Beach Club next door to the hotel, it still belongs to the complex but is run seperately. There are beds available to use or if you want to feel special you can hire the Bali beds, the food from their kitchen was excellent and the staff are lovely, used the pool all week

It was a bad ending to our summer holiday. We left our holiday in Alcudia to try this Sol Wave House hotel in Magaluf for an experience which made us regret our decision. If you are planning to go to Alcudia, then stay in Alcudia. Or if you want to try to see Magaluf, go to another hotel.For us Sol Wave was OVERPRICED for the service and accommodation that they offer. The hotel has a bad vibe starting from the guest hotel entrance. Loading area was dark and stinky of puke. As you come up to the reception lobby, the place looks like a motel. Receptionist that time was very helpful. I wish I could remember her name so I could acknowledge her great personality. (ROOM) As we entered our room it was quite humid and hot like there was no air conditioning at all. The room smells like sweat where you know someone just left and used that room. The bed/mattress feels so overused and the sofa bed we requested for our 3 yo kid was dirty. We have booked a sea view as indicated on their website but you can't even see the beach from where we are. Our view was buildings and pubs where you hear the noise from the crowds at night. For our whole stay we've been considerate with the feel and vibes but what made this very unacceptable was the 2 nights in a row that the air conditioning was not working. Imagine being in the beach the whole day and you expect and PAID for a comfortable hotel to sleep on but then you get a no air condition, smelly room. All of us were sweating the whole night most especially my 3 year old son. We requested for an electric fan and the reception said that they don't even have one. A hotel without a fan?? Me and my husband didn't get to sleep till 5am. It was horrible. Plus, the noisy people on the hallway screaming, running, etc. yet none of the hotel staff were even considerate to tell them off that there are other guest sleeping. (BATHROOM) was so tiny and the glass doors of the shower was sealed properly that the water from the shower was coming out towards where the sink and the toilet is. (GUEST EXPERIENCE OFFICER) That morning the reception directed us to their guest experience officer to raise our complain but she wasn't helpful at all. All she said was send an email and when we did, she didn't even bother to responding. Unprofessional. You know who you are. (SWIMMING POOL) The pool was small and we find it dangerous for kids as it was on the highest part of the deck. And there were steep stairs to reach it. You can't even let your kid swim while you sit and relax on the deck beds because they are charging so much for all the deck beds (100-150euros depend on the size). There was a pool downstairs next to the restaurant that looks more safe for kids but they said that it was only for adults. They advertised in the website that they have the wave pool which was one of the reason why we chose this hotel but when we got there it was not working. We came on a summer time (August). So when do they operate this wave pool? Neither the

Probably one of the best locations to stay in magaluf. On the beach and close to the start of the *****. Stayed in a junior sweet great view overlooking the pool and sea. Cleaners cleaned the room every day and worked around when we was out the room. Think the outside areas are now run by a beach club called hadleys super expensive a beer and a jd and coke €22 thats crazy. Maybe they can have a hotel guest rate for drinks. The breakfast was good with plenty of choice.

After currently staying 10 days at the SOLWAVE house we had a lovely time staff really helpful and friendly we did stay last year and yes a few changes have been made but this did not affect our holiday expect the surf wave machine was not working and we did enjoy last year watching this but was explained that they have been waiting on a part from USA so it can be fixed As said in previous reviews that staff were rude did not find this at all true Rooms are cleaned everyday and large shower room fantastic We have really enjoyed our stay here and will definitely return again

Absolutely perfect! Lovely staff, great pool experience. (If a bit cold!). Had read reviews about there not being enough sunbeds but there were plenty. We didn’t use the beach club but could walk to it to the front. Reception and pool bar staff were attentive, friendly and welcoming. Rooms were clean and newly furnished. Key on wrist band was fantastic, especially when 3 of us were sharing. Weirdly the room numbers along the corridor went backwards - the amount of times we tried to get in the wrong room and thought our fob wasn’t working! Just added to the laughs on the holiday though! Wanted to stay longer!

Websites of this hotel sell you the dream, but actually the reality is a joke!! What a waste of money and time, never ever again. Staff are so rude and miserable (bar one lady who we seen in the restaurant in the morning, she was so lovely and kind to the children) Make it an adult only hotel if you don’t want kids around… instead of making your guests feel unwelcome. Our children are 6 & 4 and very well behaved… happy children who just love being in the pool, always laughing, never cause any issues. You can only lay buy the pool IF YOU PAY €150 for a bed, with €100 going towards your bar bill - a bit of advice for the business manager… people would pay more in food and drink if you didn’t charge, how ridiculous. Every single bed was empty because everyone thought the same thing. The free sunbeds available to use were damaged or came without a mattress - we were informed the mattresses were either damaged or had flown away, so we were left with wooden beds to lay on. We went to the bar one evening after a meal out and asked if we could sit and have a few drinks - the waitress scowled at us like we had done something wrong, we sat down and waited for 15 minutes and still wasn’t served - it was clear we were not welcome. So instead we went to bed early. Credit where it’s due - the view of the sea is beautiful. Took plenty of photos as will NEVER be returning!