Crowne Plaza Caparica Lisbon

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Review for Crowne Plaza Caparica Lisboa I recently stayed at the Crowne Plaza Caparica Lisboa and had an overall positive experience but felt there were areas where improvements would enhance the stay for future guests. Pros: • Location: The hotel’s location is serene, offering beautiful ocean views, peaceful mornings with birdsong, and breathtaking sunsets. Although it’s about a 30-minute drive from Lisbon, the tranquil environment makes it worthwhile for those seeking a break from the city. • Design: The hotel is beautifully designed, with luxurious public areas and comfortable rooms. My room included a pleasant balcony overlooking the golf course, adding to the relaxed ambiance. Areas for Improvement: • Housekeeping: Room cleanliness could be significantly improved. Upon arrival, I noticed dust, hair, and a dirty carpet that became apparent with closer inspection. The bathroom could use more thorough cleaning, especially in removing any buildup on fixtures and seals. Addressing these details would make a noticeable difference. • Maintenance: Some minor repairs are needed. For instance, one of the door hangers was broken, and while the shower had great water pressure, the seals could benefit from a refresh. These small updates would enhance the overall quality of the rooms. • Amenities: The hotel provides two bottles of water daily, but there was one day it was missed. When I asked about it, I was simply directed to drink tap water, which was surprising. A more consistent approach to these amenities would be appreciated. • Breakfast Experience: While the breakfast selection was generally good, the pastries could be of higher quality. Additionally, some items, like the omelet station and honey, were placed at a distance from the main breakfast area. It would be helpful for staff to inform guests about these stations to improve accessibility. • Attention to Details in Public Areas: I also noticed that the water dispenser in the lobby bar could use more frequent cleaning, as it showed signs of buildup. Overall Recommendation: The Crowne Plaza Caparica Lisboa has a lot to offer with its beautiful setting, comfortable rooms, and peaceful atmosphere. With improvements in housekeeping, maintenance, and attention to guest needs, it has the potential to deliver a truly memorable experience. I hope the management will take these suggestions into account to ensure the hotel lives up to its full potential.

It was my first time to visit Lisbon and I really like the atmosphere at this hotel. The staff were very friendly and helpful. The food was very delicious and tasty. The hotel location is around 5min by car to the beach.