Old Bank Hotel - Lion Roars Hotels & Lodges

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We were pleasantly surprised by our stay at the Old Bank Hotel! The breakfast was impeccable, with a great selection and attention to detail. A special shoutout to Khanyi, who made us feel incredibly welcome by preparing our table and coffee with care and warmth. The rooms are amazingly spacious, beautifully maintained, and offered a luxurious level of comfort. The location is convenient during the day, as it's close to many attractions, making it easy to explore the city. However, we felt a bit uneasy walking around at night, which slightly dampened our overall experience. Overall, it’s a great option for those looking for comfort and excellent service during their stay in the area.

The room was clean and comfortable, everything was CLEAN and nice. The view was of buildings around, it wasn’t that nice but acceptable. The stuff was very nice and welcoming, ALL of them from the waiters to the receptionist. The food was delicious and to die for. Would recommend it to anyone, everywhere.

The hotel is in the CBD, it was easier to get to attractions and the V&A. We loved the style of the hotel, it's like a modern elegant vintage that did not cost an arm and a leg. Loved the dining and bar area, it was like we are in a 5star hotel. The aesthetics and service is top tier. Kudos to the chefs as well, we enjoyed the most divine meals. The breakfast spread as well was out of this world. The service from the staff is a cherry on top. We were always welcomed with a smile and care. We really felt like royalty the whole time Thank you.

Our final night in Cape Town was unfortunately marred by a stay at what I can only describe as the worst hotel experience I’ve ever had. While the staff were friendly and accommodating—helping us flag down Ubers, for example—the positives ended there. The hotel itself felt outdated, with communal areas that desperately need a refresh. Our room, however, was the real letdown. It bore no resemblance to the photos we had seen online. Instead, it felt bleak and depressing, almost reminiscent of something like the Tower of Terror. There were no rugs or artwork to brighten the space, leaving it feeling stark and uninviting. To make matters worse, the room had a persistent musty smell, and being on the fourth floor, we endured a night of rattling single-glazed windows that let in every bit of outside noise. Sleep was nearly impossible. Adding to the discomfort, the room was unbearably hot, and there were no facilities to adjust the temperature.

A well situated Hotel close to centre. Easy access to Open Top Tourist Bus. An outdoor market on the doorstep. The hotel was very comfortable and clean with large well equipped rooms. A large variety of food for breakfast. The reception staff were exceptional and extremely helpful when I lost my mobile phone during a trip to Game Reserve. They went to great lengths to help me retrieve it.