Brooklyn House

I have stayed a the Brooklyn a few times now and the service has been excellent as always. A very homely environment where I can feel safe when I travel alone can never be understated. Thank you once again!

Throughout my twenties, I have spent hundreds of hours, exploring new places, sleeping in various establishments for better or for worse and while Brooklyn house wasn’t the most horrible by far, there were various issues that I felt could be addressed. Good things first though, breakfast was probably the best I’ve tasted, host's vacillatingly friendly, even if, it was a pain to get hold of them and the building was next to immaculately clean. This brings me, quite nicely I must say to the bad points, which, are more like improvements to make the overall customer experience better. Immediately on my way there, I found my self getting lost as signage wasn’t made very clear. Then there was a problem with getting the hosts attention, which led me into a situation leaving me locked out and hypothermic, ( not their faults) but although I was given a code, I feel to prevent this in the future, needs to be made more clear. Having spent the night in the streets, it was important for me to warm up, however it was pretty hard, as the buildings heating system didn’t turn on till exactly midnight. Also found a spiders web and a few bits of dust in hidden places, along with slightly outdated, mismatched decor, not to mention, absent pillow protectors. Overall, experience was okay but it is at risk of becoming behind with the times.

Excellent! Lovely homely place to stay and nothing too much trouble. Will stay here again!

Lovely old property , nice and clean, breakfast fab, will def go again.

The host was very friendly and accommodating. There are stairs for those with mobility issues. Breakfast was arranged the day before and there was a selection of cereals. The hotel was next to a main road which made it very noisy with sirens and HGVs. However the hotel off is very competitive price for the area. If you want 4 or 5* then you need to pay more for it.

Free Carpark for Guests on demand, safe bikepark possible, very good breakfast, Helpfull, a perfect place to stay in Carlisle

Friendly owner great breakfast clean and spacious room and excellent value for money Definatly worth the stay whilst in Carlisle

Clean lovely breakfast parking taken care of close to town centre

Lynn and Stephen run a very friendly and exceptionally clean b and b. The full English is excellent too. They are some 10 mins walk from the train station. I can heartily recommend Brooklyn House.