Misafir Kullanıcı
20 Nisan 2023
Very normal hotel, missing so many facilities such in the room, the quality of bed's sheet and pillows just so so, staff in the reception give no information about the stay, I paid for breakfast I got no feedback about it so I didn't have breakfast.
I paid extra 27 dh for tax as they said. When I checked in the agent said 14 dh then when I wanna check out other staff said 27 dh, without any receipt or any prove, I don't wanna argue because I was in hurry for my train. Staff wearing no name tag, no uniform in the reception and the way they deal with the guests very ignoring and informel way. Anyway, this hotel should not be ibis hotel with international brand like accor, is like very local hotel on old Medina .
I'll forward a message to Accor headquarters to deal with this hotel situation because is rediculous and doesn't deserve to have this brand.
ارتقوا بالمستوى شوية راه حتى الاوطيلات غير مصنفة مابقاش كادير هاد التعامل .
Çevir