Misafir Kullanıcı
10 Kasım 2023
It was a horrible experience. As soon as we walked in the smell hit us. We weren't sure what it was, but I would compare it to a strong chemicals mixed with mould. Then we saw it. Mould everywhere, walls dirty and with holes. Window blinds mechanism was covered in dirty, sticky! We've tried to take a shower, but there was no hot water, so we've told the receptionist who tried to switch the boiler on for about 10min. She managed, but we were not convinced it'll stay on. Toilet seat was moving. Kitchen was disgusting, fridge rusty. When we mentioned the mould to the receptionist, she said she will send the cleaning team in the morning. Like you can clean the mould of?!?!??.... that was also a reason they refused to refund us, despite the place not being suitable to stay in, especially for my pregnant friend. Thankfully we found much better accommodation the same night in the same price. Shame on you Velor Apartments!
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