Venezuela Marriott Hotel Playa Grande

Excelente estadia en este hotel, el personal muy amable y atento, la comida deliciosa. Muy cercano al aeropuerto y con servicio de transporte. De verdad una grata sorpresa y 100% recomendable. Un pedazo de la alegria de Venezuela frente al mar.

Матрас продавлен, волосы на постели, тапочек, халатов нет.

This hotel is very nice, is perfect for a weekend getaway! The pool is very big and the view is amazing. The restaurants are very good and the quality of the service is superb! I will definitely be back! The only thing is that there are some details in the rooms like the one on the picture attached, and the rooms might need some renovations/updates. However, overall is an excellent hotel!

We stayed overnight after arriving in Caracas before flying to Margarita the following day. The hotel is in a residential area about 10 minutes from the airport by car. The service standards are acceptable but certainly not 5-star or in line with international Marriott standards. Interactions with staff were ‘transactions’ rather than ‘experiences’. Lack of management visibility is noticeable. Our room was spacious but the carpets were quite dated and had a strong damp smell. Inside the room there were many maintenance issues: rusted make-up mirror, broken electrical panel, faulty door lock, toilet didn’t flush and a general lack of attention to detail. The economic and financial situation in Venezuela is a factor to consider but it shouldn’t be used as a justification for poor maintenance. The swimming pool area is one of the best parts of this hotel, many loungers and a good view. There is a bakery nearby to buy a snack or have breakfast, they also do pizza in the evening. Hotel is used by several airlines for their crew accommodation but this wasn’t an issue. This hotel has potential but it needs to push harder to reach better service levels.

i came to this hotel after arriving at a nearby posada that experienced power cut and water outage. i was exhausted and couldn't wait for utilities to be restored, and really wanted a good rest and shower prior to a long journey home. the splurge was therefore worthwhile for me. most if not all 5* properties in caracas are equipped with generators and back up tank to deal with utility outages. check in staff are friendly. several speak english. room is spacious and comfortable. water pressure at shower is inviting. there is a bar and two restaurants onsite, although one of the restaurants is currently closed. there is also a pool. i got a couple of nice souvenirs from the gift shop onsite which serves as nice momentos right before i left Venezuela on an early morning flight home

Hotel muy justito. Instalaciones viejas y deterioradas, en el gimnasio apenas funcionan las máquinas. Las habitaciones no son nada modernas, me encontré un bicho en las sábanas. En mi habitación no disponía de hervidor de agua ni de cafetera. El agua de la ducha apenas sale. Desayuno regular, aun así es lo mejor que tiene el hotel. Piscina con muchas tumbonas y servicio de shuttle per la playa que queda a pocos metros. La comida es excesivamente cara en el hotel.