Misafir Kullanıcı
24 Şubat 2025
The experience at Sinclairs Chalsa was great as always! The rooms were spacious and the sit outs facing the garden was relaxing. The food was truly amazing and under the deft guidance of Ria Kar and her team, the experience was something to cherish for a long time. However, the management and restaurant staff could have been a little more prompt and flexible in their behaviour with the guests. We had to pay a bomb for sandwiches we parcelled where the reception guy had said that it can be done complementary. There was a 80 member astrologer group at the hotel - therefore, all the bandwidth of the F&B was towards handling that group with very little interest towards other guests. There were eating restrictions about non-veg food for us due to the other guests. How is this acceptable? In that case they should not take bookings from any other group when they are having such big parties with restrictions. It’s like you neglect other guests due to your preferred guests. This will help them raise the bar on hospitality to a higher level! All together we will think 100 times before going back there. Thank you, Riya, for the excellent food, though!
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