Scala de Faro

The location and the people in the hotel made for a perfect, relaxed time in the relaxing city of Chania. Our room was lovely, the breakfasts were perfect, and the desk staff (Christina, Anita) were very helpful in all ways, as were the rest of the staff. We would highly recommend this choice for your visit to Crete.

We stayed 5 nights at Scala de Faro last week and loved it. Apart from the fantastic location, right in the middle of the old town, the highlight was the staff of the hotel. The receptionists Christina and Anita were fantastic... always smiling and extremely helpful, and also Anna the breakfast lady and Rena the housekeeping lady were very friendly and welcoming. The breakfasts were just great, with the most delicious freshly squeezed orange juice I have ever tasted. The rooms were spacious and well appointed ( although the bathroom handbasin was a bit "unusual!!!") . The location is amazing...right in the middle of the old town, with literally dozens of restaurants within a stone's throw. All in all a hotel to be highly recommended. Thank you ladies!!!

The hotel is in a great location with beautiful views. The staff, especially Christina, were very friendly and helpful. Breakfast was really good with lots of options. A few things that should be improved- there is no place to store clothes. The sink in room 8C is cool looking but not practical. Takes up a lot of space and the water is a trickle. The hotel should invest in a golf cart to transport luggage since cars can’t get close. But overall enjoyed our stay!

The friendly and helpful staff are a real asset to the hotel. No matter the issue they do their best to solve it. Add the great location in the heart of the old town, the stunning view on the Venetian harbour, the spacious rooms equipped with high-quality products and you would know why it is a perfect choice.

Small little hotel tucked right in the heart of Chania. We had 2 rooms for a family of 5. They provided a roll away for one of this kiddos. This place has the BEST location. We had rooms with balconies that faced the water. Best people watching ever. VERY busy part of town yet the hotel is a quiet oasis from it all. Lovely rooms. The rooms were very large actually. The air-conditioner works great! (unlike other hotels we stayed at) Plenty of nice fluffy towels, bath products provided. Coffee/Nespresso machine in room. And they gifted us a bottle of wine upon arrival! We were only able to partake in the delicious breakfast one morning. Yogurt, fruit, chia seeds, overnight oats, pastries, eggs made to order.... It was a generous offering. AND great coffee also! Would defiantly stay here again next time I was in Crete. Would recommend to family and friends. The staff is helpful and nice. Arranged a very early morning transfer for us! The hotel also shipped a forgotten item to us. In my opinion, the fact they called us to connect us with the item was beyond service. They took the time to ship it and then followed up to make sure we received the item. They go above and beyond. This hotel and the staff are TOP NOTCH!! Will recommend to anyone traveling to Chania. STAY AT Scala De Faro. Incredible!!

Wow, what a gorgeous hotel. The location is the best in town. They have thought of everything, we had a stunning room with a balcony with the most spectacular views. I was concerned that it would be noisy at night but they have installed the best soundproofing ever! The breakfast ladies were all friendly and eager to help, the front desk were amazing particularly the lovely Christina who was incredibly helpful. This is a wonderful small hotel with great linens, pillows and staff in one of the most picturesque places I've ever been.