Orange Mercure (Chaozhou Ancient City West Lake Branch)

Overall is good. Space for their breakfast is limited although breakfast is included but you have to seek for seats even when you go earlier for the breakfast. Food choices for the breakfast is limited as well, can taste better. For amenities, they don’t provide bathrobe, body lotion and laundry bag other than that basic necessities js provide.

It is really value for money. Our rooms were very comfortable , spacious and clean. Location is not central but free shuttle service to the old town was easily arranged by the helpful receptionist. They also assisted us with drivers for us to visit the nearby village areas. Laundry room, situated near the dining hall, with several units of washing machines and dryers for us to use . One can enjoy the delicious spread of breakfast while the laundry is being done. We enjoyed our stay there very much.

The hotel is new, offers comfortable rooms and a welcoming atmosphere. The cleaner did not clean the room thoroughly, and some rubbish was left behind. However, the hotel staff was responsive to our complaint.

Friendly and helpful staffs. Bed comfortable but pillows too soft. Toilets cleaned but smell oddly. Comfortable and useful laundry area, detergent provided. Breakfast not much to choose. Location is not that convenient.

Good location walking distance to many attractions, nice breakfast, great service.

Happy with the hotel. A little out of the way from old town, but hotel provides transport to us to visit it. Facilities provided is good and staffs are friendly. The bathroom is outstanding.