The first room we were given was disgusting. Stains all over the carpet, spilled food on the table that wasn’t wiped up. The pool was grimy and the main drain cover was sitting on the pool deck so the drain was wide open. I alerted the front desk to this safety issue and the drain cover was still sitting there 2 hours later. After an hour of being there and walking around the building and seeing how dirty it was we decided to try and get a refund for our booking and go somewhere else. The hotel staff wouldn’t accommodate this request but did offer to change our rooms. We went to the new room and it did look better but still not worth the money. The next morning when we could see the room better in daylight it was just as dirty. There were numerous spots on the wall that had dried brown liquid running down the wall and also on the baseboard heater. Would never stay there again
Çevir