Chavanoz Otelleri

Stayed here one night prior to going skiing. Very clean, room had large double bed and single bunk over the top. Breakfast is extra but only a few Euros and there was hot drinks, pastries, cereal. Yoghurts, toast, juice, fruit. Staff all friendly. Free shuttle from airport to hotel literally 3 minute transfer. You call when you arrive & they collect you.

i wanted to try this hotel because it was in / at the airport and it gave me the impression to be a bit different, fresh, funky. That is true, the rooms have a different look, are more inspired that your usual hotel, well equipped and maintained. but unfortunately that's where it stops. The rest is totally sub standard. It took more than 15 minutes to check in and then it wasn't over yet, because i had to go back once more in the queue because the room key didn't work. That day, the weather was hot, so the room was extremely hot because the airco wasn't functioning until i entered the room. It took over an hour of noisy max level airco to get the room to a decent temperature. There is a light below the bed that automatically switches on when there's movement - it is a great concept but unfortunately it detected something several times during the night as well, switched on automatically in the middle of the night, so that i woke up. All in all, the concept of the hotel might be great, but the basics for a hotel (i.e. a good night sleep) are not met due to the time lost at check in, the time need to get a correct temperature and the odd light switching on during the light. Finally, I mentioned these issues at check-out, i got a lot of generic apologies, they mentioned that they would look into the airco and took my name, but never reverted to me. Also, no attempt was made to make me feel better, eg by offering a coffee, breakfast or a face to face with the manager on duty. And if the staff doesn't offer that proactively, I'm not going to ask it. I will use the NH back again next time. A bit less fancy perhaps (but very solid correct quality) and at least i can be sure that i get what i come for: sleep when i arrive late night.

Couldn’t have an easier or better location to the airport- walk just across the street. Very friendly and helpful staff, newly redone rooms, clean and modern. A bit businessy design but still nice. Good dinner with great service. Nice buffet breakfast and bar although not cheap. Would stay here again if needed for the airport.

Un bon rapport qualité prix. La chambre est spacieuse, propre et la literie confortable. Des vrais volets électriques au fenêtre pas juste des rideaux comme dans la plupart des hôtels, du coup pas de lumière dans la chambre surtout en cette saison où le soleil se lève de bonne heure. L’accueil est professionnel, à l’écoute des clients. Le restaurant est très bien. Et la aussi le rapport qualité prix est top

The room was comfortable but needed refurbishment. Breakfast was good and there was plenty of choice. The staff were very pleasant and helpful. The real downside was that the free shuttle advertised only operated from 4am to 8am and then 8pm to 11.30 pm. So the only options were to walk to the normal bus or walk to the airport (15-20 minutes). It was impossible to get a taxi in the morning. We will not book the hotel again.

Beautifully designed hotel. Very aesthetically pleasing and thought out. Nothing nearby to walk to so you’re kind of stuck there, unless you’re going to an event at the stadium. Parking is extra cost. The room was relatively small but had everything required. Our carpet was stained and found some dark hairs in the bathroom. Otherwise quiet comfortable stay in the room.

Arrived around 8pm after a 12 hr car journey. The receptionist was helpful, the hotel lobby and the restaurants have been renovated and look exactly like in the pictures. The restaurant menu was simple, we thought we couldn’t go wrong. I ordered a sirloin steak , got an unidentified piece of tough meet they tried to flatten up and cook as a steak, a knife would not go through it , staff were rude and non apologetic when I pointed out that it was not possible to eat. €90 later for a pizza , salmon poke bowl was also appealing , a burger and a steak later the only thing worth paying for were the two glasses of Chablis. I thought the French love food ? We got a room number 20 in the outbuildings, had to walk through a nice modern lobby area towards the gym and pool, out to the back of the main building. It was a ground floor mini family room with a kitchenette. Welcomed by an unbearable smell of mould, a massive spider on the curtain, cobwebs everywhere, basic bathroom, filthy filthy walls, dirty floor , filthy carpet in the bedroom, The towels and bed sheets were possibly the only thing that was clean . Not quite sure how can the hotel get away with offering these rooms on the market , surely this is a public health hazard . The reception who was very helpful clearly new , and made no fuss when I asked to change it . Now , I know we booked the room cheap €90 room, I paid few months in advance non refundable. They sell rooms from around €140 for a family of 4 if we turned up in the day and paid then. Under no circumstances I expected to be sent to a mouldy dungeon with two young kids. Except for the helpful young man who in the end swapped the rooms it was a disaster. Possibly most awful hotel I ever stayed in and the worse food I ever ate . No exaggeration! Just to add the new room number 20 was above the mouldy room , this one was clearly upgraded , cleaner but not clean walls, newer bathroom and furniture cob webs and a hole in the curtain. Filthy window. Even had a coffee machine and 4 paper cups available , it did not smell as much though I don’t understand why upgrade upstairs and leave the bottom part of the building rot? The whole experience cost us €180 euro , for an overnight stay. Didn’t bother with a breakfast. Treated ourselves to pastry and coffee from Paula’s motorway services.

This very new building is easy to spot whilst walking (10 minutes) from Bron airport.The foyer and staff are smart, although the electric revolving door is a menace after dark- the curved side panels are invisible . We had a third floor room; although there is only one small lift, inadequate for the size of hotel, the stairs are very easy.There was an excellent view,and no sound from adjacent rooms or outside.Basic comfort was good,with a rather soft bed,but excellent aircon,and a window which both opened fully and had opaque curtains.There was light and space for writing,and a sort of wall mounted seat at which two people could eat on an article like a hospital bed table.The stowage was the usual budget type fixed shelf and coat rail, without a drawer or a safe. Again at budget level ,there was no fridge,but the coffee machine could be used to make tea. The complicated modern bathroom arrangements required three sliding doors,and one hinged, to enclose a space large enough to provide a bath,but instead there was the trendy walk in shower and almost useless shallow basin with no plug.I suppose I should be grateful that the shower did not flood the room. Breakfast was in a rather small room ,with very basic furniture, but as good as the 4 star hotel I am at present occupying in Nice!

My expectations were low and I was still disappointed. We had booked two rooms for a two day stay to attend a concert. The first room was ok, except for the smell of tobacco. It was also missing a plug so the bathtub was useless. The second room was filthy. Plenty of dust and grime on the walls several places, but that I could have accepted had it not been for the floor. The entire room was carpeted and on one side of the bed it was soaking wet. It stayed wet for our stay, even after maintenance checked it out. My husband accidentally stepped in it and his white sock turned brown. They also used some sort of perfume in the rooms and the hallways, which were nauseating. The food was edible. Pretty flavorless and bland. We ordered a charcuterie board and the sliced cheese had dried edges. The bread was also extremely dry, like cut to days ago and left on the counter. Breakfast was ok. Pancakes and eggs were good, but the rest wasn't much to write home about. Overall a very disappointing experience. Except the lobby and the staff. Lobby is gorgeous and the staff was extremely pleasant.

The guy in charge of the night shift (Eliman or something like this?) can teach hotels around Lyon how to manage walk-in clients. He is excellent and talked me into booking his facility when my plane was cancelled. Rarely saw such customer attention. This was the opportunity to discover the hotel and the location. Excellent bedding quality and bathroom amenities. Highly recommended.