The facility was large but not busy. Not sure if this has any to do with my poor experience but the air conditioning was not individually controlled despite having a thermostat. The front desk said it was controlled by the hotel not individual room. They offered a fan. The room was always 78F degrees or about 26C degrees. The 2nd night, the room smelled weird. Asked for an air purifier. They didn’t have it, so they offered me a moldy humidifier instead. I asked for more bath towels and they gave me 2 floor mat towels. Finally, the water pressure is incredibly strong. To a point where the shower water actually stung and the plastic curtain kept flying on to me. The overall, not what I expected out of a 4 star hotel.
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