Ascott Raffles City Chongqing

Location is amazing. Excellent service as we asked for more water and they gave readily. there’s a washing machine in the hotel too!

Pros: -Washing machine -Decent location -Breakfast menu changes daily Cons: -Lobby had a garbage smell throughout the day throughout my entire stay -Windows cannot be closed fully -Showerhead was leaking -View was blocked by railings -When storing luggage, concierge left it out in the open -Usage of swimming pool requires swimming cap

Only need to show passport to check in and pay a deposit. Checkout was less than a min. Conveniently nside the shopping mall and just beside the MRT. My one bedroom studio is fantastic but too bad i didn’t have much time to spend in the room besides sleep and doing laundry. 😂 View from level 42.

Great stay, Hotel allow early check in, include breakfast and supper

My stay at Ascott Raffles City Chongqing was deeply disappointing and unsatisfactory. I had booked a deluxe suite expecting a city view, as indicated in the listing. Instead, I was given a room facing an office block, with such close mutual visibility that privacy concerns were unavoidable. When I raised this issue, I was informed of a "misunderstanding" in the listing and was told that to receive the room I had initially expected, I would need to pay an additional 30%. This situation was particularly frustrating, given that the oversight was entirely on the hotel's part, with no fault of my own. Moreover, I was mistakenly accused by the front reception of playing loud music one night, despite the fact that I wasn't playing any music. This unfounded complaint, combined with the lack of initiative to verify the claim before contacting me, highlighted a significant lapse in service quality. Given this experience, I advise future travelers to consider establishments that better prioritize customer satisfaction. Based on my positive experiences, the Intercontinental at Raffles City Chongqing offers a more reliable alternative.

Nice good hotel, nice suite apar**ent. Soft bed good view. Downstairs is full of shopping and restaurants.

The serviced apar**ent is well located. Room was clean with great room service. Mall downstairs was very convenient.

Beautiful and clean service apar**ent with staff that goes out of their way on our 4 nights stay. They patiently guide you to the right Train stations, hail car or cab is easily available at the LG level, help you order food delivery etc. The shopping mall is right at the Hotel with all the international and local brands and many restaurants and shops within walking distance. Amazing view as its located at the meeting of two rivers and the night cruise ride is just 5 minutes walk away. The breakfast had delicious noodles served every morning. There is an amazing children playroom with slides and ball pits. Overall, it was the best stay ever with the best location and the best staff service! Highly recommend staying at Raffles Ascott.

Excellent. Perfect location, with easy access to Chaotianmen Square, Raffles mall, and the Chaotianmen subway station. The hotel is clean, sleek, and modern. The gym is also very good for a hotel gym. The views were not quite as good as I'd hoped, since there is an office building right next door, but otherwise, it was a really fantastic stay.