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This was a very comfortable stay, beautiful room, spotlessly clean. Good food. Very friendly, helpful staff, especially Frau Seixner. I was unwell while there and she came personally to see how I was and whether I wanted a hot drink/ something to eat, etc. Nothing was too much trouble for this warm and welcoming staff. I thoroughly recommend this hotel.

Road trip on motorbikes with my adult son. Made to feel very welcome, even offered to put Bikes in their garage. Looked after us with excellent evening meal recommendations Clean room with balcony and stunning view Breakfast buffet more than adequate. Can’t fault within budget. Thank you to all at theWisenhoff

We spent one night in this hotel during a roadtrip. The hotel is magnificent and completely quiet. The rooms are very spacious, with a pretty terrace and very comfortable bedding. The only downside is the lack of air conditioning but this seems to be the case in many hotels in the mountains. It was very hot during our stay and the night was not very relaxing... There is a large spa accessible free of charge as well as a swimming pool and it is very pleasant to relax there. The breakfast was simply extraordinary: a wide variety of fresh and refined products. The restaurant was unfortunately closed the evening we were there and this was a problem for us as we were on a motorbike and no restaurant was within reasonable walking distance. That’s when Monique, the receptionist, naturally offered us to take her car so we could go eat! We couldn’t believe such kindness! We didn't dare leave for an entire evening in his car and so borrowed it to get takeaway pizzas not far from the hotel. She then brought us the necessary cutlery and a bottle of wine. We were truly touched by such kindness and I would like to take advantage of this comment to thank her again!

Hotel Pros It was clean Rooms cleaned every day . They even folded our clothes that were left on the bed Constant hot water Toilet roll and shower jel provided Your room key fit the rear hotel door to get into the hotel when reception is closed Lovely scenic view if facing the front of the hotel Bathroom towels provided Staff very friendly. Welcoming and helpful The free bus to either innsbruck town or to the ski station is 100meters down a hill and runs every 10 minutes untill 7.30pm Breakfast is provided if notified in advance @ 14 euros PP per day. Free WiFi throughout the hotel Room decor and wooden furniture is nice and fitting for the environment Cons Poor heating in room, we had 1 radiator which was always warn there was no termpature dial to turn heating up or down Sauna cost 10 euros per person per visit BBC world news and CNN were only English speaking channels. Foreign channels no subtitles available Major building work close by they start work @6am ( this is not the fault of the hotel) but wakes you up. No fridge . We left our drinks outside on the balcony to keep cold. I also brought food from thr UK which I had to throw away due to no fridge Hotel has no bar, despite the outside hotel sign advertising bar. Hotel is 100meters up a steep hill from the bus stop and 200 meters to the village of Igls where there are a few places to eat, shop and hire your ski equipment, but is hardwork walking up this hill when you have been sking alday. Due to room being cold extra bedding could be provided No kettle or condiments in unit Beds and sofa bed extremely squeaky No restaurant or evening meals provided No safe in room Although the room had twin single beds they were stuck together and could not be separated. The hotel room door does not lock, you need to use your key to lock the door from the inside, unless you ask for a second key, this could be a safeguarding concern as if someone wanted to stay in the room and the other person went out with the key, the door would remain unlocked, if you lock the door from the outside, you can't open it from the inside. I booked this hotel Purley for the ski in ski out, unfortunately when we arrived at the hotel I was told that this is not the case, the management having been trying to let the travel company know about this but stated they have had no response. The manager was very welcoming and helpful, and stated he changed our room to face the snowed mountains which was nice.if you want breakfast you have to notify him the previous evening and will be charged 14 euros per person per day, we declined. The manager emailed us the link for free bus travel to the ski station and into innsbruck town. We were only given 1 key which we had to keep with us whenever we left the hotel, this was because reception is only open at certain times of the day and evening and is not 24hours.As already mentioned, the hotel is 100 meters down a hill to get the free bus and a further 100 meters to