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Good central location, room clean and tidy. Staff were excellent, especially in concierge and reception, who gave superb customer service. The experience was ruined by some irritations which could easily be fixed. In the bathroom, I was pleased to have a bathtub as well as a shower but there was no soap or shampoo for the bath: I had to walk backwards and forwards to the shower to get soap and shampoo when I needed it. I had to leave a note to ask the housekeeping staff to leave me a bar of soap. No shower attachment in the bath for hair-washing or bath-cleaning. Water temperature in the shower highly variable (other guests reported this too). The elevators were slow to arrive: sometimes a very long wait. The card readers in the elevators were temperamental, lots of guests struggled to make them work. In the breakfast area, decaffeinated coffee was not included: had to ordered separately and pay extra (expensive too). The omelette chef was never there and had to be summoned. Odd arrangement where there are no stairs for those that want exercise or dislike waiting for slow elevators or dislike elevators altogether. Even the one floor down from reception to concierge can only be travelled by elevator. Some attention to detail please Marriott: your staff are great but I wouldn’t stay again because of the other issues above, unless they are remedied.

Convenient location in Brisbane city. Reception provided great service, was polite and welcoming. We had a warm welcome and a quick, easy and fuss-free check in process. Thank you Vania! (Hope I got her name right) Amazing view from the Sky Lounge located on the 36th floor. However the apartment was slightly dirty. We put up the sign to make up our room but it was not made at all, even when the housekeeping staff was cleaning the room next to ours when we left. We left the hotel to go out in the morning and when we returned at night the ”make up the room” sign was still on our door and the room was exactly as we left it when we went out. Room wasn't made, toiletries weren't replenished.

It was a very nice relaxing stay, the included breakfast we paid for was great a good variety to choose from, location is good as it is opposite the gardens and good for early morning walks before breakfast, loved how the hotel kept some of it's yesteryear charm in the foyer and restaurant...made you think what it was like back in it's heyday, definitely coming back again

Hotel operations vary in size, function, complexity, and cost. Most hotels and major hospitality companies have set industry standards to classify hotel types. An upscale full-service hotel facility offers luxury amenities, full-service accommodations, an on-site restaurant, and the highest level of personalized service, such as a concierge, room service, and clothes-ironing staff. Full-service hotels often contain upscale full-service facilities with many full-service accommodations, an on-site full-service restaurant, and a variety of on-site amenities. Boutique hotels are smaller independent, non-branded hotels that often contain upscale facilities. Small to medium-sized hotel establishments offer a limited amount of on-site amenities. Economy hotels are small to medium-sized hotel establishments that offer basic accommodations with little to no services. Extended stay hotels are small to medium-sized hotels that offer longer-term full-service accommodations compared to a traditional hotel.

Nice location.. artistic room Cons My room has bad internet connection. Its intermitten. I need to go to lobby to have stable connection. Inform the staff, she will send it team but never happen. After that i inform for the second times. They put note in my room that the technician already reset the connection. But its still not stable until i check out When you stay @ W you will high expectation. This internet connection is really unacceptable

For breakfast, they cooperated with another restaurant. The environment is very good and the choices are abundant. For accommodation, we are on the 8th floor, just in time to catch upstairs to repair the subway, it is quite noisy.

Chosen for the location and boy, that was spot on. So central to transport links, shops and the river, it's ideal if tou want to explore. The rooms are so big! Chose a two bedroomed apartment for three of us that was huge for a city centre hotel. Good kitchen, washing and drying facilities and big lounge area. Reception were outstandingly polite and helpful, and a previous reviewer commented on the peace that envelops you as you enter, which is a relief from the hustle and bustle of the city. Just be aware that it is an old building. Hence, when your next-door neighbour turns on the shower, there can be some interesting noise from the pipework. Also, you are in a city centre and I was surprised to wake at 0200hrs ro the sound of a CCTV camera announcing to whoever was shouting and screaming in the street that they were being recorded- very C3PO!

I remember that I had a very good impression of this hotel when I stayed there for the first time last month, but this time it seemed to echo my premonition of human destiny. There is a light in the kitchen that can be on or off as it pleases, and the washing machine has a lot of foam without adding detergent. After I cleaned it, it can be rinsed clean without detergent. I have created a miracle to have the best of both worlds. What I can't stand is that the wifi always drops out at will, forcing me to go out in the rain to use the internet to post reviews

Very nice hotel, the facilities are very good! You can simply heat the food yourself. It is also very convenient for a suite to live together. like very much. Opposite is WOOLWORTH, very convenient. The service is also very good, the oven is broken, help us to bake PIZZA, thank you very much! Overall very good. I like WOOLWORTH very much, and Australian milk is delicious. Juice is OK, but I prefer Australian milk and I feel that Hawaiian fruit juice is better. But milk is really good in Australia.

When I placed the order, I was two big and one small. After I found out that the hotel specially added a single bed, I was surprised! like! Good location, opposite the train station. It is also very close to the CBD.