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We stayed here for 1 night as we went to the Winter Festival at the winery. Could not fault our room or the lady who booked us in. We were in the 2 bedroom apartment, which was super modern, very clean & tidy in a great location. Could not recommend this Motel enough. Thank you will definitely stay again & recommend to family & friends.

Location is great and the room is large enough. Beds were comfortable and the shower pressure was strong. For our trip it seemed quiet enough. The check in process was easy and the staff were friendly.

The room is large and said to have been renovated but it still feels shabby, especially the shower. The bed is king size with two single beds put together. The balcony only has a simple table and chairs, which is not suitable for sitting outside and enjoying a drink. The only entertainment facilities are the outdated gym downstairs and the 90s-style restaurant. There are no discounts for breakfast when staying at the hotel, and the food content is also disappointing. There are only the most basic cereals, eggs and bread. Why make it a buffet breakfast to deceive people? The breakfast view is good, the only plus. The front desk staff are all professional and friendly. The overall feeling is disappointing. As one of the only big hotels in Kiama, there is no competition and the facilities are so old. I will not choose it again.

It was a nice family getaway & Mercure Gerrigong provided the perfect retreat. Located close to all the local attractions of Gerrirgong. The person at the reception (Yash) was exceptional. Small gesture of taking us to our room was greatly appreciated. We got a nice room on the ground floor with a balcony. The room was a good size with all the amenities. A paper list of channels was really helpful to find kid’s channels like Disney. There is excellent dining option within the hotel. You can also try local restaurants which are 5 min drive from the hotel. A visit to the well maintained swimming pool & courtyard are a must especially if travelling with family in summers. Overall a wonderful stay.

We stayed in ” the point” cabin where it's balcony over looks the sea ( rocks). You hear the waves all day breaking across the rock shelf especially high tide. The balcony faces north looking over the sea swimming pool. There are modern play equipment for kids 5 minute walk north on the beach. Rock pool is brilliant. Cabin modern clean comfortable. With it own electric bbq on the balcony. Staff at park obliging. Pont is expensive yet is right on the rocks, gets the sea salt air breeze,is private ,balcony protects from southerly breeze.

We stayed at Shellharbour Village Motel as part of a small group and returned to this motel because we found it very comfortable on a previous visit. It is in a quiet location (no traffic noise or noisy passers-by) and is a short walk from the waterfront and close to a supermarket, specialty shops and a number of excellent restaurants and cafes. The rooms have been recently refurbished and were spotlessly clean, spacious, and equipped with everything we needed, including a very comfortable bed, extra blankets and tea and coffee making facilites. All members of our group were very happy with the accommodation.

Anything but a resort, honestly. BUT Pros: Upon deciding that my mum will be coming with me, i called reception and informed them if they're able to upgrade me from a single bed room to 2 bed rooms. There is a charge though ($10 from memory). The rooms are divided between upstairs and downstairs. When i got there i realized the room was upstairs which wasn't convenient for my elderly mother, staff happily changed it to the ground level. Ground level rooms are VERY accessible and safe with parking straight infront of the room. Beds very comfy. Room very room, didn't even need the AC. They had in room service if need be. Location great. Close to multiple shops and major centers as well as great beaches! They offer after hours self check in which is great. Room are very secure. Cons: Stayed for few nights with my mum for work purposes. Since i was away on site working, my mum had the leisure of observing the cleaning ladies cleaning routines. The lady used the same rag to clean the bathroom sink and floor to clean the kitchen cabinets, countertops and other furniture in the room. Called reception immediately and notified them. They apologized and said they'll chat with them before their next round. Room was small, with limited in-room facilities. Only kettle and toaster was provided. As well as an ancient microwave and a mini fridge that doesn't provide appropriate circular air to keep items cool. Mugs and plates are provided. But bring your own like we did just for extra cleanliness. No sink outside of the bathroom's one which is very gross to clean your dishes. Now the bathroom! Holly crap. Terrible. Small, not clean, very old and moldy. I hated going in there to do my business when i had to. Best part about it is the shower, very warm water. Lighting is horrible. In room service food as well as the local restaurant food was horrible and expensive. Save your money and don't order anything from within the 'resort'. There's many others nearby cafes and restos nearby. Staff a bit standoff ish. Couldn't be bothered to explain few things that i've asked. For the price that was paid, just stay elsewhere.

Excellent accommodation indeed. We stayed in Deluxe 2 Bedroom Spa Cabin. Two aircons and ceiling fans made the air fresh. Proper size fridge, oven, stove, microwave. DVD player and TV (another in master bedroom). Proper table and chairs at veranda as well as in living room. Electric BBQ at veranda, sink and tap there too. Spa is marvellous. Short walk to the beach. Jumping pillow for kids (in the kids playground). Quiet park between 10PM and 7AM. Cabin was clean and well prepared for our check in, thanks. Effficient and friendly staff, thanks. We will come here again!