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Entrance to hotel difficult to find as no signage. Front desk staff did not say hello, handed over paper to sign without looking up or explaining what it was, we had to ask what the credit card requested was for, was there a hold deposit, had we not paid the room yet (staff asked us if we had paid for room) Not given any information as to where the lift was or the restaurant for breakfast. Room was very small for 2 beds, it’s a brand new hotel so nice and clean. Body wash in shower was empty and bathroom Basin area too small, shower was good. No signage for express checkout, front desk staff busy with one family, totally ignored the expanding group of people wanting to check out. We noticed a screen to the side that on inspection was the ability to self checkout and everyone else followed suit. Staff definately need more customer training. Overall as an Accor member very disappointed with this new hotel.

Very convenient for overnight stay walk to airport . Clean & friendly very small room we call it the shoebox but convenient & cleanliness overrides size Would recommend for overnight stay

My wife and I had an early morning departure and the thought of getting up at 4.00 am or earlier, and driving to the airport had no appeal. So we stayed one night at HI, using their package for a one night stay and 4 nights parking. We usually park next to the terminals, so premium parking charges apply. For us the overnight cost including parking for 7 days was only marginally more then we would have paid for premium parking, really good value for our money. The hotel is geared to the high turnover of arriving and departing passengers and caters for them very well. Check in/out is rapid, friendly and professional. The dining room and bar staff get on with the job, in good spirits. The menu is ideal, catering for hungry travelers from many places with appropriate and well priced, and tasty cuisine. Our room was probably the basic offering, but quite large, spotless and comfortable. Transfers to/from the airport, a 3/ minute ride were handled expeditiously at no charge. We parked our car beside the hotel in a secure zone and it was ready to go on arrival. All up with were very pleased with the package and would recommend it to anyone like ourselves, avoiding the challenge (traffic jams) of an early departure.

Courtyard was a great place to stay in Melbourne CBD. The area was not too busy or too quiet. Being next to a fire station did not affect the peace at all. We would like to thank the reception staff on duty for giving us early morning check in and a free upgrade! The room was spacious, clean and the bed was soo comfy. I would definitely recommend this hotel for Melbourne CBD! Just a 10 min walk to QV Market too.

Great location & excellent to be notified of shuttle to airport departure gate. Service was excellent & lovely to know it's still as good as our last visit. Facilities were good but bathroom a little outdated. Would definitely stay again.

Good place the travel is easy with sky-bus and cheep just $24 from Airport to city centre The bus is coming every five minutes I am interested at ARBS 2022 in Melbourne to visit the Air conditioning.Refrigeration Building Services Exhibition

I was very impressed with the Airport Tourist Villiage, we stayed in a 2 bedroom cabin, my husband, myself and it 1 year old. The price was affordable and the free airport transfers were fantastic. The accommodation has portacots available for no extra charge when booked direct with the company. The accommodation was exceptionally clean, I was pretty impressed with the standard of cleanliness throughout the accommodation including common areas - bbq and games rooms. I would happily stay here again. There was an IGA ( supermarket) within easy walking distance of the accommodation, cafes and takeaway food options. The kitchen was well equipped.

Exceptionally clean room with a big comfortable bed. All usual amenities, good shower. I loved the mirror with changeable lighting! Airport shuttle was good, came very quickly and only takes 5 mins or so to get to hotel. BUT, I contacted the hotel several times by email to try to find out how to get the shuttle. Many foreigners arriving do not have a local SIM card sorted yet (and mine is data-only so I can’t make calls anyway). A freephone at the airport or the ability to email with an arrival time would be better. In the end I had to borrow a stranger’s phone on arrival at the airport. Staff that I came across were very good but I was only there one night so didn’t use any of the services like bar or restaurant. Walls seem quite thin so if you had noisy neighbours it would be an issue. The pool photo makes it look much larger than it is, but it was fine. Quiet when I was there so few people using it. Overall, a very clean and comfortable stay in a great location, perfect for layovers or short stays. 😊

With an early flight the next morning from Tullamarine and 2 young kids we decided to try the mantra and save the early morning drive and it was great. Great service and staff the facilities are exceedingly and we’d definitely recommend staying there.