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On the 14.3.23 at 1.25 pm my adult son and I visited the Hinterland Hotel for lunch as it was a busy day for us, we approached the counter and the mature aged blond was serving a patron first and we kindly waited, whilst the woman was pouring the beers she asked what did I want, I asked, ”Is this where we order lunch?” she replied, ”No, use the paddy app on the tables.” I said, ” I have a government phone that does not accept these apps.” She then replied, ”Use his!”. I nicely said ” My son has a vintage Nokia and that wont work.” The woman said abruptly, ”It works on all phones!” ”Can you please give me a paper menu,” I asked, ”NO PAPER MENU'S” was the stern reply... The other patron looked at us in disbelief. We felt discriminated against and we left as though we were won't welcome there. I have lived at Springbrook Mountain since 1977 and will never go back to this establishment ever again. P.S. Do you need an App to play the Poker machines out the back?

I was very happy with this venue. First time there. Spotlessly clean and ALL staff were friendly and efficient. 1 flight of stairs to walk up and was asked if I required assistance with my luggage. Dinner downstairs was great. Tender steak and lovely fresh vegetables. Bed and pillows very comfortable. No noise issues. Plenty of parking on site uncovered. Breakfast can be purchased across the road (which I didnt need) Modern and well set out. Flat walk-in shower. Well done Loretta and crew. I have already booked return visit. MOre economical to book through ”nightcaphotels”

the service staff is nice,they introduce the facility and room induction so carefully and the room is so clean and bright, it's a good place for the sport and enthusiasts they have golf,gym,swimming pool, soccer field, tennis beside the hotel,but the surrounding doesn't have too much restaurants to choose

Exceeded my expectations. A fantastic resort that was walking distance to Heritage Stadium, where we went to see an AFL game. We had a King Spa room, it was spectacular. The Japanese restaurant at the resort was brilliant. The buffet breakfast was the best I’ve ever had and the staff at the resort were friendly and welcoming. What a wonderful experience and weekend away!! I could not more highly recommend a stay at this resort. A perfect weekend away!

Great resort !! My partner and I had a lovely time and enjoyed using the pool and spa while weather permitted. Staff were incredibly kind and accomodating throughout our stay.

It's a bit out of the way, but it's good to have a good location and transportation, and I didn't feel that there were parts missing in services or facilities. I used it and was satisfied overall.

The picture does not match the reality, the picture looks like the hotel is very high, is able to see the sea or the city, but in fact the highest only 7 floors. The most important thing is that at 12 o'clock in the middle of the night, was called up by the fire alarm, panicked and ran downstairs, and finally the hotel checked and found that there was no problem, the hotel did not have any compensation, not even an apology! Worst without one.

The interior of the room is clean and above all, the view is so nice There's a market right below that you can use comfortably, and there's also a place where you can have a beer in the evening, so it was really nice.

We booked here by mistake thinking it was a different resort but we were glad we did as it was in a nice quiet place only 10 min walk to the heart of Surfers Paradise. The staff were very friendly and could not have been more helpful. The unit was a great size and being two bedrooms was a bonus. The only problem was we could not make the Main Bedroom dark enough to be able to sleep as we like the bedroom very dark. Although there is no pool which we found strange there is a large spa which has great views and the BBQ area near the spa was very clean. The parking was safe and secure which was great. The only other problem that would be an easy fix was the spa needed to be cleaned as the water changed colour and there was scum forming around the was of the spa. Over all it is a nice clean and quiet and convenient place to stay.