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It's easy to get around as it's right in front of the Piermont bus stop, the bar on the first floor offers a 10% discount for guests, and the view from the room is beautiful with the ivy walls.

very good. But the front desk is a bit rude

The service is very good, the room is clean, the environment is good, there is no toothpaste, toothbrush, some toiletries and slippers, the room is a bit small

Great hotel with clean and comfortable surrounds, a great location for us, who were on a business trip to the Int. Convention Centre. Our only concern was the service in the cafe/restaurant. The continental breakfast was $21 and looked like it came from Coles. One day we waited about 15 mins for a coffee and it was cold. The night we stayed for dinner, it seemed like there was no one in charge - we were sent to sit and wait for a table. No one came to get us, the supervisor wouldn't attend to us and then told me to ask the bar staff for table 40, but the bar staff were not willing to seat us. Eventually a reception staff intervened so we could be seated, there was no apology or acknowledgment that we had been waiting 15 mins for a table that had no other customers and had previously been reserved for us!

Service is great. They charged me $150.2 for valet parking after I checked out.But nobody told us they were charging extra fee for valet parking. When we asked where is parking lot the doorman just said leave key to me.This is ridiculous.

It’s nice comfortable bed and clean sheets. The place is quite old though (used to be a wool factory in past life) and bathroom has mold in the corners but otherwise decently clean. Needs a bit of upgrade. Rooms are very large and has all apar**ent amenities like dishwasher and dishes, oven, washing machine, iron and dryer. Decent stay for work not too far from city. Cafes available one block away but not a lot of options. Plenty of options on food delivery from city though through the major apps. I’d stay again.

Awesome experience. Stayed for two nights and it was just the best staycation. Complete and very central. Very cosy and staff are just very nice. Good service and amenities. Good food too. Will definitely come back 😍

attracted by its excellent location within walking distance to Darling Harbour and Pyrmont Bay for ferry access. However, I encountered several issues that need to be addressed. Firstly, the room was not soundproof. We were disturbed by the noise of children and banging on the wall from the adjacent room while trying to sleep. Despite calling the front desk twice, the noise continued, significantly disrupting our rest. Secondly, the handling of a fire alarm incident was inadequate. We were abruptly awakened by a voice announcement instructing immediate evacuation, without any prior investigation. This caused unnecessary panic, leading to some guests slipping on the stairs and others being barefoot. When we reached the lobby, the staff were working as usual and informed us that the alarm was triggered by someone smoking in a room. I believe the hotel should implement a more effective protocol for such incidents, including proper investigation before evacuation orders and clear instructions to avoid panic and injuries. I hope these concerns will be addressed to improve the experience for future guests.

Everything went well. We were provided with the twin bed room as specified in our booking, with no unexpected surprises like being given a king bed, which we did not want.. Stayed for 3 nights. Amenities were of good quality. Service was not bad, was attended to immediately at the entrance by the bell boy who handed our luggages with enthusiasm. Was also allowed early checked in as our room was ready when we arrived.

Quaint, well priced, clean and cosy in a quiet tree lined street. Fantastic location to the city and Darling Harbour. Staff very helpful and friendly. Pub style accommodation. Loved staying here. I stayed in an ensuite room. It was on the top floor up a number of flights of stairs. I don’t think there is an elevator so you need to be able to climb stairs. There was a double bed, side table, lamp, lounge and single basin. Full length mirror in the room and mirror over hand basin. TV. The room also has windows that can open to let in fresh air. So nice. There’s also a ceiling fan. Not sure about heating or AC, I stayed during winter and was warm enough. 10 minute walk to Darling Harbour, short Uber drive to anywhere in the city, walking would be no problem either. There is on street paid parking, it has a time limit during certain times. Staff helped me out with this too. The restaurant has really great food! I ordered fish for my lunch and it was unbelievable! I was expecting a battere number, then, a whole fresh fish came out with fresh vegetables, so good. Nice little spot to eat outdoors or at the indoor eating area. There’s also a kitchenette for use by visitors with a little sitting area with a view! It has tea, coffee, sugar, milk, microwave, sink, fridge. Wasn’t any cutlery for eating with or stirring/adding sugar though. Despite that, how awesome! Minuses *The bed was a bit hard, but OK for a night. *Bed linen could be updated. *Nearby to a school so if you’re eating your meal outdoors at home time expect to have an audience while you’re eating your meal. *I guess the many stairs if you’re stairs are tricky for you. Wasn’t a negative for me, it just added to the experience.