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My family and I stayed here in September and was as wonderful as it looked like in the advertising. 3 large spacious , heated pools and spa , kids club, playground, jumping pillow, pedal bikes, outdoor movies and bistro. The hosts were friendly and accommodating. We had the Pandanus Villa and it was modern, spacious and quiet. We got the special deal which included meals and some drinks and free use of the kids club and equipment which was amazing value. Location wise its off the beach and on a busy road but dont let that put you off. Very quiet and 20 minute walk to The Spit and Broadwater and Parklands. Harbour Town is right across the road for all your shopping needs and extra dining. Brillantly located for theme parks with just a 10 minute drive to them. Bus right out the front which connects with the tram in Southport. I cant fault this place at all. We will definitely be back.

We stayed in 3 bedroom apartment and it was perfect. There was plenty of room for our family and we enjoyed beautiful views from the two balconies. The place was clean and had everything we needed. The pool is a decent size and the spa was hot. Pool hours are are great - 7am to 10pm. The location is ideal - right on the beach but far enough away from busy Surfers. Heaps of food options in walking distance and its just down the road from Harbour Town. Highly recommend.

We stayed in the 3 level penthouse so the views were spectacular. The place was very modern and clean. The beds were very comfortable and the bathrooms were spacious. The pool was well kept and very refreshing. The penthouse was huge, spanning 3 floors with large spaces but the living area was sorely lacking in furniture. Although we were only 2 people, with 3 guests for one night, the penthouse can sleep 6 to 8 people, however the ground floor where the kitchen and living area is situated, there is only a 3 seater couch with no coffee table. There is also no dining room table. The patio furniture on this floor is also sub standard. There is nowhere to entertain on this level. If you want to entertain you are expected to trek up 2 floors to the roof which includes a dining room table, loungers, spa and BBQ. Unfortunately there is no kitchen on the 3rd floor which you would expect to accompany the BBQ area of a penthouse, especially as it is a long walk with many stairs from the kitchen on the lower floor. Overall it is a great apartment and if it had more furniture I would have provided an 'Excellent' review.

Unless you have photos of the ACTUAL apartment you are booking DO NOT book here. Whilst securing a rental property during an interstate move, we booked a two bed/bath apartment for two weeks at Bluewaters on Marine Parade in Labrador. We have very quickly learnt that it’s common for holiday apartments on the Gold Coast to be privately owned which means it’s ‘pot luck’ whether the apartment you are allocated is up to scratch. I suspect the Strata use photos from the better maintained apartments. This would explain why the reviews are mixed. Please see the photos attached for examples of the standard of repair and cleanliness we arrived to. I cannot honestly believe that this apartment is being leased in its current state. The fridge, oven, aircon and pedestal fan are WAY past their sell by date. There was a single aircon unit in the main living area (with a not so pleasant noise when operating). There are no ceiling fans at all and no extractor fans or windows in the bathrooms. One of the two pedestal fans supplied was older than me and could not oscillate. The oven is an old, actually ancient, element based unit and not effective for cooking. The fridge is small, missing shelves, rusty, unstable. The kitchen is stocked with a complete hodge podge of items and missing key things like a spatula, serving spoons, ice tray. The broom was disgusting with the added touch of toilet paper used to secure the handle into the broom head. There was no mop/bucket despite 80% of the floor being tiled nor a laundry basket. We requested a bath in the apartment as we have two little ones. There was a bath but no plug to fit. After presenting us with about 5 that didn’t fit, one was purchased for us. There were holes and damage to walls and doors, mould in the window frames and thick layers of dust on light fittings and pedestal fans. I removed the fronts and washed them but I couldn’t do anything about the backs, so options for the bedrooms were dust laden air circulation or none. Did I mention that none of the curtains fitted? So much so that we relocated one curtain from the lounge to the main bedroom so it was dark enough for sleep (lots of light outside the bedroom). On the positives the location is great for kids - several waterfront parks and playgrounds, and the Broadwaters are a short drive. The pool area at Bluewaters is pleasant, reasonably maintained (although some of the furniture has seen better days). They also had a blow up kids slide which was a nice touch. Service was inconsistent and only available if someone was on site. The weekly refresh of linen consisted of us arriving back to a pile of fresh linen and a laundry bag for our dirty items - so they didn’t even change the beds. I am not surprised now that the terms of the rental included no refunds if a stay is terminated early. We would have cancelled after 24hrs otherwise. We’re super disappointed with this accommodation. You can get far superior quality at the same price so would

Perfect quiet spot to stay away from the hustle and bustle of Surfers Paradise - only a few kilometers away - apartment living in a 2 bedroom clean and spacious unit with pool, kitchen, living and Finn g and large wrap around balcony - all facing the Broadwater/Spit overlooking Seaworld, right across the bay - underground security parking- not far from shops, harbourtown, petrol and Coles & McDonalds

It's a bit out of the way, but it's good to have a good location and transportation, and I didn't feel that there were parts missing in services or facilities. I used it and was satisfied overall.

I sit and write this during a current stay far from impressed and wishing we had booked elsewhere! Whilst close to Seaworld itself it is otherwise completely off the beaten track and you need a car or to spend $$ on public transport (or to be content just staying at the resort for the duration of the stay). Other than the restaurants in the resort there are no other restaurants within east walking distance. An Uber to Broadbeach/Pacific Fair was $25 one way. There is a free shuttle to Pacific Fair bit for one of the scheduled departures it did not arrive today. The rooms are clean but basic and extremely noisy. Yes this is a family resort but I still think the noise is well beyond any other family resort I have stayed in of similar value. The bathrooms are dated despite being described in the ‘luxury escapes’ ad as stylish with pastel hues (pastel yes…stylish and/or modern definite no). There appears to be very little noise proofing between rooms. The ‘corridors’ are frequently adorned with used towels or used room service trays that the ‘bin chickens’ are having a go at and spreading the contents. Overall I would not recommend it for a stay.