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It was easy to book online. The place was easy to find. The parking was exceptionally easy (and it was free and there was plenty of it). The room was easy, roomy, very neat, nice and modern, sparkling clean, lots of conveniences (microwave, washing machine, dryer, dishwasher, good size TV). Crisp linen on a soft bed. The staff was very friendly, There was a big gym (which we didn’t use, however was quite amazed by it). Very convenient to a lot of restaurants - eat in and takeaway. We had an elderly guest and the whole place was flat and easy to get around. There was also a pantry with vending machines

From the first moment you walk into the room, the musty smell hits you like a brick! The room we had was very small, but that didn’t bother us at all. It was the stagnant, stale air and the unmistakable smell of a very old hotel room, which once-upon-a-time was inhabited by smoking guests. I tried without success to open a window - I was desperate for some fresh air! On night two of our stay, after returning from a full day out exploring Canberra, I was astonished to see that housekeeping had replaced our towels, but not bothered to make the bed, empty the rubbish bin or vacuum the floor! This property is described as 4-star on the Best Western website, I have no idea how they are able to claim this rating! The breakfast selection can only be described as bare minimum, but the most disturbing thing about the breakfast “buffet” was how messy the entire area was! We found crumbs and pieces of rubbish scattered on each of the tables holding the food. Needless to say, we took a hard pass on the breakfast! The only positive I have to offer about our experience at this hotel is that the water pressure in the shower was very good.

The location is not very central, but it is okay. After all, it is not possible to have no car in Tu'ao, and then drive to the center in 5-10 minutes. And Canberra, as a capital, really can't see how it looks like a capital, haha ... it's almost like a day and a day with Beijing. Haha ... it's sparsely populated, and almost no one is on the street after 7pm. The environment of the hotel is good. It is the highest two-story building, and it is also very convenient to carry luggage. After all, it is a brand chain. All aspects of sanitation and services are guaranteed, but in general, it is older A little bit! The breakfast in the morning was fair, the variety was good and the taste was ok. It was 8pm when we arrived, and the sky was still bright, but there was not much food outside, haha ... so I ordered something to eat at the hotel, which was not bad!

One of the worst cases of theft, bullying, abuse and intimidation that I have ever experienced as a hotel guest. And I travel often (and many motels would give me glowing testimonials). The owners effectively stole 900 dollars from me by accepting my 8 night reservation, then bullying me out as soon as they saw my face. I only stayed for 2 nights. They never offered a refund or apologized for their hateful, condescending speech and unprofessional conduct/bullying. My crime? Apparently I drove a little too fast out of the car park (yup - seriously - they threatened to kick me out because of this) and I complained about prolonged noise by gossiping staff. When I was exhausted from work and needed to rest, they knocked on my door, and physically intimidated me, speaking to me like a child and criminal (not like an adult and long-term customer). Some of the abhorrent things that they said to my face: ”You think that your 1200 dollars matters? We are fully booked out for this weekend. I gave you a discount for that room! (by the way, at 150 per night, there was no microwave and I didn't sleep well on the too-soft mattresses and pillows, so not good value anyway)” ”This is a motel. People will make noise. If other guests want to talk, they are allowed to! (I was referring to prolonged noise - and many good motels consider this a valid concern).” After they had intimidated me, the female owner said, tauntingly, ”Do I need to call someone for you?” Hey owners - if my 1200 dollars isn't worth anything to you because you are fully booked out all the time, why don't you give me my money back? Many hotels consider me an outstanding guest - I am quiet, mind my own business and am financially sound. Like I countered to them: ”Have I done *****? No. Have I done alcohol? No. Have I painted the room? No.” They threatened to kick me out because they are domineering, controlling personalities who don't like it when clients have a point and defend themselves. I strongly advise against pretty women staying here - and don't book a week-long stay here, because they'll just make up an imaginary crime, bully you into leaving and not give a refund. The behaviour of the owner makes me even more disgusted and ashamed of this country. Bullying and abuse is not right.

Stayed 3 nights in a standard queen room. The room was nice, although a bit dark as I was on the ground floor with a small window facing the hotels covered entrance. The bed was very soft, maybe too soft for some. The bathroom with walk in shower was compact but functional. The hotel is close the main attractions, with free secure onsite parking. Kingston shops are close by with many nice cafes and supermarket. It has a fully mini bar in the room but I found the prices too high, $9 for a bottle of beer, so I Didnt use it. I got a great rate for my stay.

Friendly and welcoming staff, both on arrival and throughout the stay. Rooms are clean and well appointed, with comfortable furniture. The rooms are quiet and have all the necessary features for a relaxing stay. Great location and parking is convenient.

One of the better motels we've stayed in. We had a ground floor queen room which was absolutely spotless, well appointed and had with a very comfortable bed. Everything worked and our room was made up daily. Originally, we were looking at other motels in Canberra itself but decided on Hamilton's based on price, reviews and proximity to the city. Other motels were more expensive and some were even charging overnight parking. Though this motel is on a main road we didn't hear the traffic at night. Hamilton's would be our first choice when visiting Canberra region again.

This is a hotel that I definitely wanted to use again. The location is very convenient. The room was clean and comfortable. I felt that the staff was well educated.

Location: Tucked away in the Kingston neighborhood of Canberra. Mix of residents and guests. Definitely residential area (there a nice, large park across the street). We preferred this to staying in the City Centre. Short walk/drive to Kingston village with shops, restaurants, and bars. Manuka village is a short drive away. Keep in mind these are low-rise apartments (3 floors) with no lifts. So be mindful of where your room is and that you might have to carry your luggage up a few flights of stairs. Building is secure (need a key to enter). Covered parking. Room: Extra spacious 2-bedroom apartment with large living room area, fully-equipped kitchen (stove/oven, large refrigerator, microwave, dishware, cookware, and cutlery), dining table, and desk. Perfect for the family. Room is a bit dated, but that didn't bother us at all. I don't know if the whole open shower concept is an Aussie thing, but we didn't particularly enjoy it, especially for kids (though this was consistent at nearly every hotel we stayed, not just this one). Service/Reception: As this is an apartment hotel, services are limited. Reception was closed by the time we got there (6pm), but the security staff was there to help us check-in. Check-out was simple and the woman at reception was very pleasant and polite. Overall, we loved our stay here. We liked the apartment tucked away in a residential area. We had no desire to stay in the City Centre. Plus, it was a great value. Would stay again.