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This is the hotel I choose to stay at when travelling to Toowoomba for work. It has a bit of an old school, country friendliness vibe to it, which I like and everyone at work tells me they had their wedding reception there! The beds are comfortable and the room well set up for a stay of a night or two. The food on site is good pub food. The staff at reception are fantastic and every time I check in they say 'welcome back' which is nice! Hotel is centrally located and has off street parking (at no cost, unlike some of the other hotels in town).

Reception here is great. We arrived into Toowoomba and caught up with family before checking in. I didn't realise reception closed at 7pm. I received a call asking whta time I was expected and the receptionist explained that as the office closed at 7pm she would organise for our keys to be left in the night safe. That was really great customer service and we appreciated it. Potters, from the website, looks rather up market, but for us the room was dark and cramped. The bed was super comfortable (better than our bed at home) but the pillows were huge and lumpy. The nice thing about the room was that it had a sliding door that opened to a rather unwelcoming outside area. It was nice to be able to get cool, fresh air into the room though. At night the room was really dark and quiet despite having the sliding door and curtains open (there is a fly wire screen door too). We hadn't factored in that the hotel is right beside a child care centre, that during the week (and to a lesser extent Saturday morning) is quite noisy due to the playing children. This noise starts at around 7.30pm and gets louder and louder until around 9am when the children must go inside to play. It's a happy sound but maybe annoying if you wanted to sleep in. Mind you, if we had had the sliding door shut, most of that noise would be blocked. You can get breakfast here, which I have heard good reports about, but the service finishes at 9.30am so look sharp! This is an okay place to stay, but with no real character. We stayed in a ”deluxe king room”. It wasn't especially deluxe but the bed was a king sized one. I liked how quiet and dark the rooms were at night time, but I will probably look elsewhere for our next stay.

Apartments are within walking distance to the city center. Secure parking available. Apartments are large, clean, well equipped and comfortable. Management couldn't do enough to make your stay comfortable. After a night of howling whistling winds and not being able to sleep due to the noise from the wind, management went out of their way to accommodate us and move us to a middle apartment. Nothing seemed to be too much trouble for them. They aimed to please and that's exactly what they did. The apartment has reverse air conditioning so whilst the temperatures dropped to single digits outside, our apartment was toasty warm. TV has all channels and Fox so enough channels to find something to watch at night. Bed rooms are spacious and beds comfortable. Bathroom is equipped beautifully znd the shower bigger than most with a lovely rain head in the shower. Water pressure and temperature is great. Kitchen appliances are great. The microwave doubles also as a regular oven, so cooking a meal is easy. Apartments also have washer and drier in the kitchen do no need for taking half your wardrobe if you are staying for a week or so. Would I recommend Laguna, yes certainly would.

We go to Toowoomba roughly once a month and after trying a few different places we have settled on Quest. The staff are great and all the facilities are perfect for our needs. The rooms are clean, don’t have that “hotel smell” and the beds are comfortable. We always ask for a room overlooking Queens Park which is beautiful.

Everything was great. Very good value for money. Spacious suite with large desk, double sofa, balcony, king sized bed, kitchenette and ensuite. Beautiful modern decor with lovely artwork: black and white photographs of the old buildings around Toowoomba. Staff were excellent. Car parking and cafe available onsite as well as room service.

A funny little motel, not far from town, tucked away in some shopping centre. If you blinked you'd miss it. On Ruthven Street but come in off White street to the side. Built in maybe the 1970s, it has tall if smallish rooms but everything you need. The bathroom has been re-done and is clean, bright and with a lovely hot shower. Basic toiletries are provided and enough towels for all. Neighbour got a bit willing during the mid evening but that was sorted promptly by the don't mess with me lady manager. One thing that all proved is that soundproofing between the rooms is excellent. We stayed a night only, being on a driving holiday of the Downs and North NSW. It was convenient with really nice people running it and central location at a very low price. Double and single in a room for three for less than $138. Chinese restaurant up the road. All sorts of places deliver. The room has cups, cutlery and more so it's easy to have it delivered and a nice touch; a Tim Tam and bottle of cold water in the fridge gratis. We'd be happy to overnight there again. A longer stay would need a bigger room. They might have such a thing, maybe in the upstairs rooms. You'd have to ask.

Great value, excellent location, clean, comfy bed and friendly service! What more can you want. This motel is close to the CBD of Toowoomba, walking distance to great cafes for breakfast! Opposite the beautiful Queens park. There a sparkling pool and easy parking on site. We will be back 😁

Checked in late 11pm and staff were friendly and helpful. Good clean and tidy room at good rate. Bed was comfy, had a queen and single in room so there was heaps of space. The pub next door was open and opens late so good if you want a night cap. Just what was expected. Is stay again.