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When we checked into the hotel they wanted to take a photocopy of our passport. When we didn’t want them to do this they insisted that it was because we are Dutch. I would like to suggest management to look up the European law on photocopying passports and ID cards which states that it is forbidden for other than financial Institutions and notaries to take photocopies of identity cards. There was a threatening air at reception with three men at reception claiming that they had the right to take a photocopy of our passport. In the end they noted the passport number although they kept insisting they were right. The room was clean, however very noisy and smelly from the food of the restaurant downstairs. The soap in the shower was finished and the airconditing made a lot of noise but didn’t cool the room. There was nobody at checkout and the outside door could only be opened from the inside, not the outside.

Stayed here for 3 nights while attending the F1. The hotel is in a good location, only 10 mins walk to the bus/train station and places to eat. Nice lobby/bar area. We only had breakfast, so we can't comment on other meals, but breakfast was more than enough. Plenty to choose from, hot food, breads, pastries, cheese, meats, waffles etc.., The room was large with plenty of storage space. Fridge is provided and contained a complimentary bottle of water. Tea and coffee facilities are provided with paper cups. They were not replenished during our stay, so not enough creamer to last 3 days. I'm sure they would have been available had I asked, but it would have been nice to have it there when we returned late at night. The shower room was clean and shower gel provided. Nice fluffy towels provided. We had a separate toilet. There are plenty of sockets/USB ports in the room. Choice of TV channels was disappointing but I didn't go to sit and watch TV. Check out was quick and easy.

Lovely hotel right in the middle of Leuven. Walkable to everywhere. Lots of nice cafes and restaurants nearby. We arrived from an early flight and we're greeted by a friendly receptionist who allowed as an early check-in which was much appreciated. The rooms are nice, not massive but clean with comfy beds a TV and good hot showers. Breakfast was excellent, really good quality and variety. Staff were all very friendly. 100% recommend.

great hotel very close to all the attractions the room was a good size excellent bathroom with large walk-in shower the breakfast was ample and very filling plenty to set you up for the day the hotel was in a very quiet location and has a very large garden it would have been nice to have table service when the bar opens but alas it was just so nice to sit in the peace and profit from the sunshine the actual bar is in the old part of the hotel and was very cosy with a small courtyard to have drinks the staff were friendly hotel was very clean and i highly recommend

De kamers zijn netjes maar piepklein. Voor die prijs verwacht je iets meer ruimte. Wij zaten er op frisse en regenachtige dagen maar ik vraag me af wat een broeikast het er moet zijn op echt warme dagen. Een raam open zetten is geen optie want ongeacht welk uur van de nacht, altijd is er lawaai op straat. Het ontbijt is karig. Daar wordt duidelijk op beknibbeld. Nog nooit zo een slecht roerei geëten. Smaakt naar niets.....wellicht van eierpoeder gefabriceerd. Broodjes kwamen niet van de bakker maar vanuit de diepvries opgewarmd in de oven. Maar één soort koffiekoeken die wellicht al diverse malen werden opgewarmd. Weinig keuze in broodbeleg...hesp, salami en kaas. Dat was het. Te zurig smakende koffie. Kortom, een ontbijt te schraal voor de 185 euro die je betaalt voor een overnachtig. Dan zwijg ik nog over de ongezellige ontbijtruimte waar totaal geen moeite is gedaan om die wat warmer aan te kleden. De betrokkenheid van het personeel is zeer matig. Weinig gemotiveerd. Eén klein voorbeeld (of beter twee), op het moment dat de ontbijtzaal volloopt gaat de ”ontbijtzaalverantwoordelijke” doodgemoedereerd samen met de receptionist een sigaretje roken op straat, de gasten aan hun lot overlatend. Bij het afrekenen bij vertrek zit de receptionist languit met zijn voeten op tafel achter de balie, ijverig tokkelend op zijn smartphone. Wij waren eerder al in een hotel van de Lodge-groep ( 'Herenmolens in Aarschot) en daar werden we met dezelfde desinteresse van het personeel geconfronteerd. Eén goede raad : zoek je een hotel in Leuven in deze prijsklasse, ga dan naar het Begijnhofhotel waar men weet wat klantvriendelijkheid is. En mijd hotels van de Lodge-groep.

The breakfast is relatively rich, with a lot of spread spread on bread, milk, coffee, and juice. The bread in the morning is still hot. It's great. The front desk service is good, although I live on the fourth floor but there is an elevator to worry-free the whole journey. The hotel has a hundred years of history and is worth living. Looking across it is the railway station square!

This hotel was just somewhere to put our heads down and use as a base for exploring Brussels. We had a room with three single beds, one of which folds up. It was clean, functional and had an ensuite bathroom and separate shower room. The hotel is right beside the main station, trains go to Brussels Central every 15 minute or so and take 20 minutes, kids up to 12 travel for free on the train, and the return tickets are €7.50 at the weekend, €13 during the week. There's a car park as part of the station which is €24 for 24 hours, all we needed. Yes, there were building works going on in the reception, but we had no intention of dining or hanging round a budget hotel when we could be in the Grand Place of Brussels in 25 minutes.

I used to stay in a luxury hotel in Southeast Asia and felt very ordinary when I first stayed. It wasn't until I moved to the next ibis that I found out how luxurious this hotel is! Safflower needs a green leaf lining! Next door Ibis is the worst hotel I have ever stayed at! No facilities, the beds are gray! breakfast! ? Laughing personally.

From the entrance to the way out, it is a terrible experience. They said the manager would be there from 4 to 6 pm...Wrong! he is rarely there. I arrived at 4:10 pm. People at the entrance cannot find the way to get the keys, you get the key in an envelope, and then you go through very dark and narrow stairs (see photo) that smell terrible (like rats). Later that night, you will find that it is true...rats between the floors and walls. They make noises during the night. The wall of the room are thin, and you can hear well from the other rooms. They offered me a room with a kitchenette, I prefer to cook myself when I have to be for more than a week in a location. The stove only warmed up the food. It took me one hour to cook one egg. The bed is uncomfortable, too small, and too cheap the mattress. The furniture is cheap. The utensils to cook are old, and the cabinet with them smells of humidity. The toaster is disgusting, you see the fungus inside (see photo). The bathroom is small and needs to be refurbished. There is no way to clean it anymore (see photo). The curtain is old and dirty with spots. Outside is not better. I arrived Sunday, the containers were full of trash. There was trash on the floor of the area too. The whole week, they did not collect it. You can see the photo of the Sunday when I, fortunately, had to go to a better place. The photos that they post are nothing like reality. I read in someone else post that he saw the rats running in the gardens... I was lucky, I did not.