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Hotel super aconchegante, atendimento muito bom, recepção top com atenção diferenciada, destacando-se o recepcionista Júnior que está de parabéns pela atenção e empenho para elevar ainda mais o padrão do hotel. Vale mais que 5 estrelas. Márcio Souza.

I hosted through my company to leave at 5:20 a.m. the next day, breakfast is served from 6:00, so the receiving staff said he was leaving a comment so that the receiving staff of the night would be able to I would like to make available the breakfast coffee that is only cold food, so I didn't worry about my food in the morning, since my flight would be 5:40. On the morning of my check-out, I was attended by a very arrogant boy called Tairone, even with his lack of education, I quietly asked about the coffee and the answer I had was so stupid, So stupid that my wish at that moment is to go to the delegation to open a newsletter. He just said to me with a very gross ”They didn't leave anything here and I can't do anything” so I explained that I had already talked to the receptionist at the check-in and once again he said ”I can't do anything, If you want what you can do is the online complaint, take it here,” he put a visiting cathode on the table. In addition to these words, you had the expression of indifference, as if I didn't care. And to make it clear, errors happen, I am not annoyed because they didn't warn about the need for cold coffee, but about the way I was treated, because the minimum I expect is that there is education. detail about this experience for my company and here I never host again.

We arrived Friday night. From the day we arrived has been fantastic. Animation team are so friendly and get you involved in everything. This hotel has been one off our favourites. Shows at night are good and games after. Rooms are huge and very clean. Pools are lovely and clean. Only few minutes taxi into town if you want a change. All staff at hotel can’t do enough for you.

Perfect hotel in location, with a restaurant with excellent hearty heart, educated staff and performance room well air-conditioned with a bathroom grade frigobar, smart TV Super comfortable bed recommends to everyone to need a hotel well located in Macau

Adorei ter ficado ospedado aqui ! É um excelente hotel tudo muito bem organizado a localização também é muito boa! Os funcionários são maravilhosos!!! Muito bom Adorei e recomendo para todos que quando venham a Macaé conheçam o hotel Royal Urban