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No breakfast, but there are restaurants nearby

The location of the hotel is very good, the shopping around is very convenient, the room is large, with stove, refrigerator, dishwasher, red wine glass, cutlery spoon, chopping knife, bottle opener, basically can be said to be readily available. There is a gym and a small swimming pool downstairs. Fried steak, buy a salad, open a bottle of wine, put on the table, very comfortable. Like, the important thing is that the price is not expensive.

The Good: WiFi and hot water worked well. Bathroom functional although shower leaks onto the floor. Bonus that there was a handicap grab bar. Quieter than one might expect even on the highway side. Adequate number of electrical outlets. Nice bed linens and towels. No insects. The Bad: Bed and couch both well past retirement stage, very saggy and quite uncomfortable. Kitchen not stocked with the items it was supposed to have. A request for the saucepans and frypan that were supposed to be supplied with the room took many tries and several days to arrive. Due to the problems getting the pots, we went out and purchased the other needed items. Little control of room temperature, always cold. One TV worked, the other didn’t possibly due to the remote. No exhaust fan in the bathroom, and only a small opening at one window meant it stayed damp in the unit. Black deposits on the ceiling near the air outlets. Mold? Key cards needed frequent replacement. The Nasty: Very dirty carpet. Based on the amount and variety of hair and glass on the carpet this unit hadn’t been vacuumed in quite a long time. Cigarette smell and visible ash on the carpet, in a room advertised as non smoking. Overall not up to standards, IHG hope you do some secret shopping.

Not recommended! The hotel is next to the main road! The car sounded for one night! And the heating sound in the room is particularly loud!

Decent hotel for the money. Was looking for a good hotel on a budget near Toronto and this one certainly fit the bill. Positives. - Location: 5 minutes from a train station which is 2 stops to central Toronto - Room: Big room, reasonably modern - Value for Money: REALLY reasonably priced compared with hotels in central Toronto, and location wise made it super easy to get central - Staff: Very friendly Negatives. - Room was nice but its window was internal into the central atrium which was a bit weird.

I would like to take the time to write and advise what an AMAZING CUSTOMER EXPERIENCE I have received while staying at the Monte Carlo Inn located in Oakville, Ontario Canada. As we all know we always hear of negativity and very seldom the positivity. The would like to advise I've been staying at the Oakville site for the last month and from day 1 I've been treated with respect and with the upmost courtesy from Mr. Brendan Jayawardene and his amazing team. But I'd like to highlight a few members as they have went above and beyond. Sanjeev, due to covid there is no access to a shared computer for quests. Sanjeev printed and scanned very important documents to my personal email many times which I greatly appreciate. Nya, just a very upbeat and friendly face behind the front desk. If you are having a bad day and you happen to see Nya, she will turn your frown upside down. Albert, the maintenance worker, my first day my TV was not working as it should. Within 15 min I had Albert in the room replacing the TV and I thought PIZZA PIZZA had a great slogan ”30 Minutes or Free” Kathy, Lynn, Robin, Lulu and Nadine the house keeper's. Everyday either of these fabulous women are asking is there anything I need from fresh towels to replenish coffee or tea or cleaning the room. If in Oakville and in need for a room or rooms go see Brendan and his amazing team.

I am staying here on a business trip for 2 weeks. As the building is new, it is comfortable everywhere in the hotel. The bed is also very comfortable, which is quite satisfactory even compare to a 5 star hotel. However, the wait time at the restaurant is long due to the lack of staff throughout the hotel. Also, there were many employees who were not familiar with the new IHG policy, so I had to explain it three times. After pointing out the problem, I can definitely feel the improved service from the next day, so I think I will use this hotel again next time.

I would rate this property just OK. It was clean and maintained but it’s obviously an older property and everything just felt dated and a little worn. This does seem to be reflected in the price however as this was the least expensive Marriott property in the area. Breakfast procedures in mid-March were cumbersome. Breakfast area was blocked off and you had to line up for an employee to get items for you. The line was always long and so we ended up having to skip breakfast both days.

The hotel is quite new, and the room is big. The fly in the ointment is that when I checked in, it said that it included a housekeeping cleaning. I told the front desk the room number that morning, and I didn't clean the house at all when I came back in the evening. In addition, breakfast is usually from 6:30 to 9:30, and on weekends from 7:00 to 10:00. I thought Labor Day was the same time as the weekend. The breakfast restaurant was closed at 9:45, so I didn’t have breakfast.

We were given the option to have a cot for out baby. When we got there the staff said they don't have that option. Did not try to accommodate us at all. The room had a water leak from the ceiling and the carpet in the hallway was all wet. Out baby got wet by crawling on the carpet. We waited for an hour with a tiered baby for the staff to come and see the leak and give is a different room. Both rooms were dirty. Carpets not vacuumed in weeks. Wallpaper was peeling off the walls. The toilet was made for kids. The heat fan in the room was so load we couldn't sleep. The most horrible experience in a hotel anywhere!