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Very good choice for family travel, the price is not high, we booked a room type with breakfast, a big bed room + a sofa bed, the room is clean and tidy, the overall experience is not bad.

Meh. Not bad at all, but not great either. Given everything is self-service, I would expect they would pass on more of a cost savings. The price and quality is comparable to a Super 8. A little edge for one here, a little edge for the other there - overall pretty similar value - except everything at Sonder is self-service, like an AirBnB, and zero amenities. Given this, in the future when I'm staying budget, I'll look to Super 8 or similar. For example, I was travelling with family. You can only book one room at a time. After we booked I called a central number to ask if we could have adjoining rooms. At first he said he couldn't help at all since the room allocation is done by computer. After some light encouragement he did at least get us on the same floor.

Friendly staff and good accommodation. Great location for a near airport stay. 

There is a gas stove and several pots in the hotel room, which is very convenient if you want to cook your own food. The rooms are also clean and tidy, with McDonald's and other restaurants nearby. Paid parking is not cheap, with tax of 33.9 Canadian dollars per car per night. It is only one kilometer away from the main attractions such as the National War Memorial, which is very good!

Located just a short walk to Parliament Hill and ByWard market with many restaurants. Parking across the street in a public parking garage. Staff at check in/out was very friendly and helpful. Room were modern and very clean. Bed really comfy. No refrigerator in room but you can ask in advance to get one. Minus one star because of the door of the bathroom, because a saloon door for the bathroom is not really the best choice even as a couple. All in all would come again.

There is no elevator, and you can find the hotel staff to help you with more luggage.

We had stayed at this hotel once before in July 2019. I was a lovely room, with charm. It had great bedding, soft robes, good water pressure and was CLEAN and modern, though the front desk was understaffed when we checked in and departed, which was annoying but for the value of the room, it was bearable. I do not know what happened to this place in 3 years but the room was tired and charmless and the service was appalling. We had a confirmed reservation and we had to line up for 30 minutes while people in front of us checked in at 6 pm with only ONE staff to do all the work. He was asking for information to be written on a form - THESE THINGS were done before we arrived! Why make us do it again? The room was drab and the carpet dirty; the water pressure and temperature in the shower were all over the place. There were no robes until my partner asked for them. The parking costing extra for what amounted to a $300 room was offensive. This was an overpriced 2 star hotel and VERY POOR value for the money. We will not be giving The Arc a third chance; we are never staying here again.

So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.

Had a little wobble at the beginning, when the room I was given had a giant crack across the window; however the issue was resolved quickly and professionally. The replacement room was excellent and while the tv remote was non functional, I was able to have it swapped out quickly and with no fuss for a working remote. The restaurant was fine, and while a little pricey, was tasty. Cleanliness of all common areas and the room itself was top-notch. Next to the Ottawa airport, so super-convenient for travelers, and I never heard a thing from outside so the sound dampening is excellent. I would definitely stay here again.

From the geographical location, it is similar to several other hotels around. It is very close to Capitol Hill. It is no problem for the 4-year-old children to go by themselves. We originally planned to watch the light show, but the baby was not so late. If you don't watch the light show, it is best to live near the market, convenient to eat and drink. Spit the so-called garden view room, through a window of ordinary size, you can see two walls on the left and right (somewhat like a patio), and a narrow street in the distance. I feel that the garden view room is useless. Finally, spit and stop, the hotel does not have self parking, can only give the keys to their people, let them stop. The keys are always in their hands, they want to use the car or take things from the car through them (you can call or go to the lobby to find them, about 10-15 minutes to get the car, depending on how busy they are). Of course, this kind of ”high-end service” is to pay the money (30 knives)... After the spit is finished, the parking service varies from person to person, I don't like it. I wish you a happy trip!