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The hotel is located in the green, in the village of Lihn. It is very well reached to foot in a few minutes. From the rooms and from the Bistro and the terrace you have an amazing view of the Walsee and the Churfirst mountain. Filzbach is a relaxing and very cozy place. The room was cozy, with super view of the Walsee and the sanitation facilities very clean. I feel very well at the hotel also because of the staff's hearty attention. In the Bistro you can eat delicious, even vegetarian or vegan. The village of Filzbach is very well located; as a starting point for beautiful walks and you are also fast on the Walsee down there, where beautiful bathing experiences and other walks are waiting. The hotel's quiet energy is ideal for you to get down or to take a break. Very recommendable!

A very cool atmospheric environment was turned into a chic, stylish hotel which even has a motorbike loft where guests can park their bike/motorbike inside the room. The double bed in the loft is huge and super comfortable and the open view bathroom has fantastic Rituals cosmetics. Their restaurant, Sagibeiz is a five minute walk away which might not sound ideal for a breakfast walk but its stunning lakeside location definitely makes it worth the effort. This is a hugely popular wedding location so it comes with a bit of a hefty price tag but the whole atmosphere makes up for it. And if you are lucky, then you get to meet the wonderful Marika at the reception who is all hearts and smiles, a wonderful hostess.

I have spent a total of 7 weeks at this hotel for work reasons. Nice rooms, nice breakfast buffet, friendly restaurant staff and beautiful view. However, there is no physical reception... meaning you need to call their remote help center for any sort of assistance or administration. And therein lies the problem: - Noone feels responsible. From the 8+ times I called, I had a different person on the line every time for the same problem. There is not an assigned contact person for specific needs. Every time I called, I had to explain the situation again. - Unfriendly staff. While some of the staff were friendly, there were some who were not understanding and not willing to help with problems, that were previously solvable. Specifically a German lady who was very inpatient and unfriendly, at some point even outright snappy. - No internal communication. Things agreed on by phone call or per email aren't held up. Every time it required a phone call to solve issues with payment and receipts, even though it was the same procedure every week. There seems to be no concept of leadership or communication within the system. As for my company, we frequently book this hotel every year, resulting in hundreds of nights spent at Neu - Schönstatt. However we have now decided that the administrational stress and inflexibility of the Hotel goes beyond what one can expect and will no longer be booking here. If you are looking for nothing but a place to stay with no specific requests, this is a nice place to stay. But if you tend to require assistance of any sort, stay away.

Due to a family celebration we had to pick up our two grandchildren late night and stay with us. That's why we booked a family room that fully met our expectations. Simple but sufficient equipment. The dinner on the terrace was excellent and very beautifully presented. Quicker, friendly service. That the terrace is on the main road and railway line is not to change because of construction. Sufficient parking.

My girlfriend and I stayed at the Seehof for 4 nights. The hotel is in a wonderful location, it hardly takes a minute to walk from the hotel entrance to the bathing beach on the picturesque Walensee. I booked the hotel mainly because of the top location and the consistently positive reviews, so I would like to give the best possible overall picture with my own review, which I was missing in previous reviews. Pros: + Fantastic location, most of the rooms seem to have a lake view + Breakfast is available from 6:30am to 10:00am + The entire hotel area is very clean, rooms are cleaned and towels changed daily + The staff at the hotel itself was consistent friendly. This applies to reception, cleaning staff as well as the breakfast buffet + room and bathroom are generously sized + there was a kettle, a TV, two tea cups and a small selection of coffee and teas in the room. In addition, a small water bottle that was renewed every day. Neutral: ~ A wide variety of services are offered, but you are only informed via a flyer in the hotel room. This is particularly pointless for offers such as ”pick up from the train station”. ~ There is a bus stop right in front of the hotel, but the bus only runs every hour and depending on the time only every 2 hours. Walenstadt train station can easily be reached on foot in 20 minutes, but trains run very irregularly there too. Day trips must therefore be well planned if you don't want to put up with long waiting times or footpaths ~ There is a landing stage for boat trips across Lake Walen. The departure times are irregular, especially on weekdays ~ There are no rental options for pedalos or similar at the Walenstadt location Negative: - There is no air conditioning in the room, nor fly screens in front of the windows. On sultry summer nights, you have the choice of sleeping in a stuffy room or inviting the large number of insects into the room due to the proximity to agriculture. - The toilet in our room not only didn't lock completely so every sound could be heard by everyone in the room, but it also had a porthole window to the beds. That is, moving around the main area of the room, one's eyes were inevitably drawn to the bathroom, where one has a wonderful view of the toilet. - The food selection in the hotel restaurant is limited and the quality of the food we tried was average at best. Ironically, the prices were overpriced even by Swiss standards. - Particularly ugly: the hotel restaurant. On our only visit there, every member of staff we interacted with was extremely rude and abrupt. Plates were sometimes placed on the table without eye contact while you were still talking to guests from the neighboring table. We never heard a ”bon appetit”.