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Nice place and freindly host. Wish can stay longer.

They amaze you in every way. All of them smile with warm heart and you don't feel like going back. Location is perfect with serene river flowing at a walking distance. Rooms are spacious and neat, clean & well maintained with all the necessary amenities. The Food at ”Pizzeria” is delicious. It is 30 mins from Glacier 3000 and bus stop is 5 mins away. They provide free transfer both ways. What more we can ask for? Definitely will be going back again! Other Swiss hotels should learn from you.

The couple who own and rent the chalet are amazing. Really handful and happy people. I really felt at home as it is a little house guest. Great views and very close to the town! I will definitely come back and I highly recommend it!!!

Amazing newly renovated and in best location in Gstaad! Great room and views! Staff were super friendly - Ivan and all in reception. Very helpful and made us and everything feel good.

We stayed for 2 nights in mid-May 2023. The hotel is just a five to seven minute walk from the Saanan Train Station and one station before Gstaad, if you come from Geneva, as we did. We reached around 9 pm in the evening and were allotted room 21, which is the room with the balcony on the 2nd floor; ( you will notice from the hotel photo), is perhaps one of the best rooms, being a corner room with balcony and lovely views. The dinner was just a vegan burger and a salad. Adequate. The bedrooms were entirely timbered, comfortable with sufficient storage and in-room heating from a radiator, placed under the front window. Toilet was a bit small and no bathroom slippers were provided. We requested but was told as it was a 3 star property, hence they did not provide it. Breakfast was the usual continental, with the hot items being only boiled eggs and choice of coffee/tea. Rest was cold meat, fruit, cereals, cheese and bread. Not the best which we have had, but acceptable. A few more hot choices especially in the eggs choice or sausages would have helped. There was only 1 lady who was looking after the breakfast area, the restaurant and the reception. Perhaps, because of low occupancy. However, what I wish to compliment the hotel staff about, was their help and co-operation in forwarding some clothes which we had mistakenly left behind. We connected with the hotel the very evening after we left and they confirmed that they had them. Their cost was not much but they had an emotional connect with us. We asked them to keep them with them till we could decide the way forward. As luck would have it, some family members are visiting Switzerland at the time of writing this review (in early July 2023) and staying for a few days in Bern. The staff, on our request, packed and sent the stuff to the Bern hotel after coordinating with the Bern hotel, on phone. They never asked us for any payment though we were willing to pay for it. This is outstanding customer service.