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Our room was opposite the lift, room 208 but we're fine it as not many human traffic movements heard during our stay. Thanks to the hotel arrangement for the room facing the mountains and it was phenomenal and picturesque. Memorable! One thing to note that the door at the balcony was a bit at the loose end, that you have to push really hard to lock it. It was super chilly in the evening, sometimes the warmer works but sometimes it doesn't, in the event if the temperature outside drop to below -10°, the room will be super cold and you have to rely on the blankets to keep you warm instead. Overall, the room, free WIFI, breakfast and public facilities did meet our expectation. The wellness area on the other hand, is a bit over-crowded in the evening and there were no signs of free towel anywhere. I'd figure out myself that the towels are available in each of the compartment in the wellness area as long as there are no other belongings from guests. There's a small playground right in front of the hotel, had some fun with my kid playing snow and slide.

The room layout is very local. The hotel is in a good location, with beautiful environment and complete facilities. The mini bar in the room is free on the first night, which is a surprise.

This hotel is on the edge of the mountain, flowing water flowing from the front of the hotel, the river on the back of the mountain is very comfortable. Just got off at the supermarket bus stop and walked about 300-400 meters. From Interlaken West Station, take 105 for about 10 minutes. It is very convenient. All hotels will give you a free bus that you can take advantage of. If you have a 3-day trip, you can take the bus one day and take the entire Interlaken. The price in Switzerland is really high. The disadvantage of this hotel is that it can't be cooked and was found to be fined 500 Swiss francs. Eating is the biggest problem. Almost a fast food in the town center is about 200 yuan. You can consider taking a bus to the second floor of the ost supermarket in Interlaken. It is cheap, and a person can eat enough 60-70.

Booked here as close to rail for mountains and town (10 minute walk), plus it looked quaint with good rooms. Price comparable with many as Switzerland is still most expensive country to visit in Europe, reflecting domestic high salaries (maybe 3x that of UK or France). Initial impression not great, as another elderly guest was rebuked at reception when she complained about stairs (a lot) and was told she should have read before booking, no offer to carry baggage. Sort of set the tone for us. A take it or leave it attitude to service? However, chap was polite with us, gave us keys basic ideas, and we paid, as asked, before even seeing room, another no no for us normally. We told him we'd not have breakfast next morning as we were on 1st train up into the mountains. Room turned out to be not that bad, shower room a bit of a pokey after thought. Spotted a nice sharp damaged base to mirror above water glasses, before we cut knuckles on it. Needs replacing. It is an old building, but somebody ought to nail some floorboards down after maybe doing some sound insulation between, as every step on floor above and round about is very very loud, meaning you sleep late and wake early. Some stains on carpet in various places. Having traveeled all day, we opted to eat first night at half board, but wine, coffee and water is all added on at £50!! 2nd night we ate out, and had an uneventful but noisy nights sleep in the creaky ship style room both evenings. Breakfast was good on 2nd morning, even some cooked bacon and eggs - good for Brits. On leaving, reception would not deduct the 2 breakfasts we didn't have, (and which we said on arrival we didn't want) from the meal ”extras” we did have and want (and which we thought would be included), which seemed highly unreasonable, if not totally intransigent and so left a feel of being pick pocketted, as their rooms and prices are not at the cheap end, nor top drawer as in photo on site. Dinner staff were impeccable, if a tad over attentive, the meal was also very good food, so no complaints there except at 40+ per person wine and coffee (and certainly water) should really be inclusive as is our experience most everywhere in France on priced ”menu” perhaps not en carte. So, not our happiest stop over ever, we felt like minor inconveniences at times, not entirely value for money, hence the average score. Probably would not go back.

The location of the hotel is farther from the train station than other hotels. The place is clean and tidy, and the breakfast has many varieties and features. It's a pity that I have to give a bad review on the service. I should check in at 3:00 pm, and I won't have a room until 4:00 pm. It is also different from the room pointed out 1 hour ago. We sat outside the door of the room to eat, took a cloth stool to put food on, and covered it with protection. But an old woman (it seems to be the owner of the hotel, who lives next door to our room) passed by, took two pieces of cloth and asked us to protect this stool 😳 During the period, we kept admonishing us not to eat outside the door (should be Eating in the garden) will stain the stool, and remind you not to eat in the room. The garbage in the room should be taken out of the trash can 15 meters away, because it will produce peculiar smell and affect the air quality of the room. during moving food. The drink poured down, and her complexion became even uglier. He reprimanded him again, saying that he destroyed the stool. This kind of service is really disgusting. We've stayed in hotels a lot, but have never met a hotel staff (or owner) like this. 100% not recommended, and the cost of living is not cheap. It is a really bad hotel stay experience. Highly not recommend as it doesn't match its high price with its service.

I was uncertain about staying here as there were mixed reviews, but I am VERY glad I did. I extended my stay twice! I was upgraded to the ”chalet”, a modern adjacant building in chalet style, where I had a spacious room with everything one could want, including great views & a balcony. The breakfast buffet in the spacious dining room was excellent, a very full range & lots of choice - everything from hot bacon & eggs to a variety of cold meats & cheeses to cereals & a great coffee machine. Parking is spacious & free (rare in this area) Interlaken is an interesting destination - but you do pay for that!! Typically at least double the price I paid to stay here. As the hotel is about 1km from town, it is best to have a car here; or bikes; or enjoy walking.

The Hotel Location is perfect, if you go to JungFrau, exactly nearby the Grindelwald Terminal. There is a Coop in the Terminal, so every convenient, especially when all Coop closed on Mon, while this one still on duty. The view of our room is perfect at 3/F. The room is clean and nice. 2 minor sides are: 1) the breakfast choices are limited, mostly are cold dishes. Although the food range is limited, it is all fresh with good taste. The coffee machine is a bit new to visitors. 2) the room does not have refrigerator. So, we store our food at the balcony😂 natural refrigerator. However, it is convenient and we guess in summer, the food will….. Overall the stay is very nice!!!