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The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

It takes more than five minutes to walk out of Lucerne Railway Station. The hotel's breakfast is okay, with scrambled eggs and salmon fillets. The town is not big, and it is convenient to go anywhere.

The location is very good, the scenery is very close to the train station, convenient to travel, is the best hotel since staying in Switzerland, the main room is relatively large, breakfast is rich, like

I don't know why I can't book a lake view room on Ctrip. Most of the reviews I saw from Ctrip tourists are about staying in a city view room. Later, a friend who does travel told me that rooms booked through third-party platforms are definitely not as good as rooms booked through the hotel's official website. We can check the room on Ctrip and then go to the hotel's official website to book a room, and we will get a relatively good room. The biggest advantage of this hotel is that it is by the lake, close to the attractions, within walking distance, very convenient for cruise ships and trains, and the breakfast is also good. The only problem is that the city view room is too small, and two large suitcases can't fit in. There are many free drinks in the small bar in the room, as well as chocolate, dried fruits, and snacks for free. The service is very good!

Service: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in! Environment: Overlooking the view of Lake Lucerne Facilities: The bed and pillows in the room are very comfortable and soft

The pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.

The location is very good, 10 minutes walk from the train station, the room is soundproof, the room size of the superior room is also available, there is a Chase balcony. Hotel breakfast 40 francs is a bit expensive, but there are many varieties, croissants are soft and delicious, there are 4-5 kinds of cheese, you can also squeeze a variety of juices, vegetable juices, smoked salmon tastes very good. At the front desk, the restaurant service is very good. Swiss prices are 20% higher than France, and stayed for two nights, very good. The surroundings are very safe and the meals are very convenient.

Hotel location is fantastic. Less than 1 minute walk from the information center located from the train station. Hotel room is fine but the edges of the bed frame protrude out hence one needs to be more cautious. We arrive at 7pm on a Sunday evening and check in was quick. Will appreciate if WiFi password and Lucerne Visitor card are given upon check in instead of having to request for it. At 11pm, when i tried to input the WiFi username and password, it shows Credit used up. I called the reception for assistance and was told to come down to the reception. After going down, I was given another print out of the WiFi username and password. I do not understand why this cannot be communicated over the phone. Went back to the room, tried the new username and password and it still doesn't work. Only managed to login to the WiFi the following morning when I went to the reception and get another user ID and password. Not sure if this is common in Switzerland but this sure is my first encounter.

The hotel is a typical old-fashioned hotel, decorated in antique style and the elevator is small. Outside the window of the room is Lake Lusen, the scenery is invincible. Breakfast is good. Hotel parking is not convenient, parking is not available at the entrance of the hotel, opposite a social parking lot is charged (temporary parking is not charged), there are two hotel dedicated parking spaces but often not about. However, there is a public parking lot 300 meters away from the hotel. After check-in, the front desk will inform the parking lot location and enter the license plate information, free parking is available.

We stayed for two nights during our honeymoon trip and this was one of the most enjoyable hotels we stayed at in Switzerland. The location is perfect, quiet quaint street in walking distance to everything you want to see in downtown Lucerne. We had the top floor room which had a wonderful rooftop balcony with a great view of Lucern. The bed was comfortable, the hotel was clean, the staff was friendly and accommodating and the breakfast spread was wonderful. We loved to sit by the window at breakfast and enjoy the view and there was hardly anyone there when breakfast started. The only hiccup was that the steam from a hot shower apparently set the fire alarms for the entire hotel off two mornings in a row. The second morning we were extra careful to circulate air and turn the heat down but it still happened. The staff seemed surprised so they will probably address this. One suggestion would be to have an electric kettle and mugs for tea/instant coffee/cocoa in the room or at least available upon request.