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Very friendly staff at the reception, you also speak a little German, very helpful. Sufficient parking in the surroundings (blue marking). All important is available in 5 minutes walking distance. Rooms and bathrooms pleasantly large and renovated, bathroom modern with walkable shower. Very small drive chair only for 2 persons and baggage. Choose rooms to the indoor courtyard, it is quiet and so you can leave the window open at night. Breakfast for 15,- Franks is very modest, also with waiting times at the coffee machine. Eventl. leave.

After reading the reviews, we went to this hotel with mixed feelings and were definitely very pleasantly surprised. Since we didn't arrive until midnight, the key was kept in a key box and we were given the code for it beforehand. This all went smoothly. The stay was very pleasant, many thanks to the entire Touring au Lac team. However, I can't help but address the predominant criticisms of many of the reviews, as I find them incomprehensible to us and are simply unfair to the hotel staff: 1. Noise Yes, there is party noise outside the hotel every evening until late at night from the various outdoor bars at the harbor. But this is not the hotel's fault and everything is done to keep the ”nuisance” to a minimum for guests trying to sleep. The windows insulate really well, you can hardly hear anything when they are closed and if you prefer to sleep with the window open like we do, there are even earplugs ready for you on arrival. Anyone who expects absolute peace and quiet from a city hotel with such an excellent location (right by the harbor and just a few steps from the old town) is simply naive. 2. Rooms Yes, the rooms are not big, but hey, the building is quite old and that used to be the usual room size in hotel construction. In addition, the room size of each room category is clearly stated on the homepage and anyone who gives a bad review because of that is simply not being fair and only wants to harm the hotel. 3. Facilities OK, we were probably lucky because we had obviously been given a renovated room. The furniture was neither old nor worn, the beds were super comfortable and there was even air conditioning in the room (which we didn't need, however, as despite the hot days, wonderfully fresh air flowed into the room at night through the large windows). I don't know what the other rooms look like, but at least the hotel management is gradually remedying the lack of air conditioning. It should be clear to any logical person that you can't equip all rooms with air conditioning at once (cost factor). After all, the hotel is not run by a chain that can easily invest a six-figure sum. All of the points that the staff and hotel management can influence were absolutely right for us at the Touring au Lac: friendly staff, clean rooms and floors, room amenities (hairdryer, mineral water, coffee/tea, good TV). Everything was top notch. The price-performance ratio is absolutely right for this location. If you are looking for a good, central city hotel in one of the most beautiful small towns in Switzerland, this is the place for you.

The hotel is idyllic: impressive view of the lake and the Alps (the best of the city?), in the heights (not too much traffic), next to the station (without noise), with a parking at CHF 10 - per day, what more? We had a second floor room, spacious, with a balcony and the view that goes with, rather soundproofed, but also sparita, you must say ... Breakfast was quite right, staff too. So it's a very good place for 1 night in transit. After that, I don't know, test :-)

Staff friendly and helpful. Wheelchair room with walled in views. For a person who cannot walk, shower with a ledge and challeges person in wheelchair to transfter to shower chair. Beds comfortable, towels soft. Breakfast is the expected standard for a 5 star hotel, nothing extra-ordinary. View of the lake is memorable and makes one feel noble to have this view while having breakfast (or any meal). Mr. Tugay, front staff of 20 years, serviced us whenever he saw a need and was very attentive to how to help. We truly appreciated his sincere willingness. The unobstruced view from the retaurant and some of the lakefront rooms are superb. Unfortuanately, the hotel does not have lakefront rooms for reduced mobility clients.

The room size is not big, there is a toilet, but the sound insulation is not good. Someone in the corridor can obviously hear the sound of a similar ventilation on the fifth floor. In the corridor, I personally feel that it is okay, but it depends on the individual. My friend lives next to the elevator and hears the sound of someone talking when the elevator opens. The room is clean and comfortable. The location is convenient. It is not far from the station. If you feel tired, you can take the bus. About two or three stops. There is food and business district next to it.

Right next to Lake Nasatyr, the view of the lake is very good. In summer, you can take a boat trip on the lake. The view is very good. The hotel environment is also very good, clean and hygienic. The breakfast is also good, the coffee machine can switch the language, you can choose Chinese, this is basically rare