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Bad service and attitude and very dirty rooms. I booked directly with them through the website. We asked 48h beforehand for the Corona regulations. A trainee answered my email stating the regulations and we made sure to comply with them. We were surprised to find completely different regulations when arriving. I completely understand that the governments regulations might change, or trainees might not be up to the current situation. What was remarkable was the clerks attitude and service. Quote: „it’s not my responsibility at all to assist or inform guests about the regulations“. Do you not want travelers to visit your hotel? Now, checking in, we saw gross ashes in the bathroom under the vent - see photo. We also found that many of the visitors and cleaning staff were not wearing masks the next day. Not recommended! All I ask when away from home is a clean room and staff who would be glad to assist someone away from home!

The hotel is located directly on the well-beaten Bremer Street. 3 days stay 6/2021 /Zimmer 45€, breakfast 9.50€. Before the entrance unherb from the stone plates, kittens, laundry, not flattened. Reception unpacked, then staff found in the kitchen. The room allowed the thin wall to hear the telephone call, windows could not be opened at 30 degrees heat due to traffic noise. After reclame, new room was easy, but smaller but quieter. At the room door sticks any stick, no plan, garden without stops and with missing rolls, hang around accordingly. Pomme fritter on the ground, dust surfacely washed, chair dirty. 3qm-Dusche/Klo/Waschbecken, no hook for towel, shower tube equilly calcified, TV: No signal. Breakfast moderate, factory breads, egg cups but no eggs, no fruit, nothing for food allergic. All lovely without staff in the room. Tellers with fat tears, everything somewhat smooth and improvised. Firstly, after payment, only the expression of the credit card reader should be handed over to me as a credit card, after complaining, a printed, unused bill for the financial office only over the total amount. It is the impression that no one has gastronomic training there and knows what service and cleanliness means, staff is hard, but is therefore overloaded. Don't know where the 3 stars should come from booking.com. For back travelers may be OK. The hotel actually calls Musa's Green Tanne, on the key is Hotel MUSA (Arabic: Moses) and is quite downgraded after m.M.. Not recommended.