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I really like 'classic' hotels: sweeping staircases, uniquely shaped rooms, vintage furniture, slightly creaky hallways etc. Dormero fits the bill. but.... Hospitality is key. I arrived at the hotel at 23:06. I was told I had no reservation. After insisting, I was told that my reservation was cancelled because I was too late, the desk closes at 23.00, and why did I not know that. I tried digging into my high school German to apologise, but was then confronted with the fact that I may not refer to the desk clerk as 'Du', but should use 'Sie' (I remember this, I should have used 'you' (Sie)) instead of 'you' (Du) as a matter of politeness). Then she complained I had a 'foreign' phone number so she couldn't contact me to check if I was coming (I am a global traveller, but have a phone from a neighbouring EU country. SMS/whatsapp/phone calls all work.) Anyway, it took at least 15 minutes for the clerk to 'retrieve' my reservation and get me the key. some background about my role in this. I looked up the hotel on the largest hotel website, but booked on the hotel's own site. Why give more money to the platform. So, you think the hotel would value my consideration. I received the email confirmation and just checked quickly that the date was correct. I was planning to check in to the hotel before my business dinner at 19.00, but my train arrived an hour late, so I had to run to dinner. This stuff happens, and you hope that accommodations can accommodate this. I have come across hotels with early desk closing. They always mail or text separately that this is the case, and then describe how to enter hotel of pick up key after hours (ever heard of a key-code entry system?). Anyway, next trip I may book the corporate box hotel and skip the quaint. A pity.

A very nice boutique hotel— blends well into the Lessingsrasse—easy to get there by. public trabsport( streetcar). The center/ the university/ the Moritzburg/ the castle Giebichstein within walking distance. The old facade well restored. First glance— and you like this hotel: customer friendly personnel/ a nice courtyard/ comfortable rooms( tgecstabdard rooms: o.k.— I would recommend to reserve a “ Komfort- DZ with king size bed). The breakfast excellent— a good variety. In summer you can enjoy the breakfast on the terrace in the courtyard.A sauna— relaxing after a day of work.

Stayed for one night on way back home , Staff very helpful when we need to change our room ,Room big enough for family of 4 and our dog was accommodated as well Bit noisy in the morning as the windows located on the front of the street Breakfast was great huge selection of what you need all nice and fresh and very good coffee too. Thank you

A very beautiful and quiet hotel near the main station. The city centre is great to reach and with the tram that also drives nearby, you can very well explore the city. The rooms were very clean and beautifully furnished. The staff, whether at the reception, in the restaurant or in the housekeeping, were very friendly. Breakfast buffet is very rich and the dinner in the restaurant has tasted us very well.

I arrived late in the hall. There is a tram that drives every 20 minutes from Hbf to the hotel, the hotel itself is something outside the city centre, but the location is OK - and the hotel even offers a free ÖPNV ticket. However, because of a technical defect, I could not be stayed at the hotel itself, so I could only assess my basic impression of the lobby when it comes to cleanliness and equipment. The service was absolutely excellent - very friendly and helpful. In my case, an alternative hotel was already booked, I was told how I came to and the appearance was very friendly and premature.

We have been sleeping here one night to meet the family in the Christmas market. The location is ideal for this. I had some concerns about the location so close to the Riebeckplatz, and I must also say that despite closed windows, there has been some traffic heard. No problem for urbans but for rural residents, if necessary. The air conditioning was already quite noisy. We had to make it up at night as it was warm in the room. Unfortunately we had to reconfigure it again at night because it wasn't running in the right mode. Otherwise we didn't miss anything. The room size was good. Even games were out on the room. The bar we used later evening and could make the day sound comfortable.

In the center, to reach well, price & performance were good, nice room, uncomplicated, I would book again, thank you