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Completely comprised by the worst checking-in experience of our lives 5.0 Liked · The breakfast buffet was very good. Excellent coffee, good variety of options. Nice breakfast room, not over crowded. Disliked · Checking in at reception was the worst experience of many years of checking in at many types of hotels, in many countries, for both business and pleasure. It was the most unwelcoming process, where my wife and I felt like potential criminals. We had paid in full, in advance, when making the booking, for the six nights. That's fine. We were asked for our credit card to be scanned for a pre-authorisation. Why? we asked. ”Its for security for the room” we were told. My wife asked ”is this in case we damage or trash the room”. The receptionist smiled and nodded. Then came the ”terms and conditions” which we were asked to sign. This was four A4 pages of small font script, in SPANISH. ”Fine we said, Can we have the English version?” We don't speak Spanish and are from Ireland. We can't sign a four page document we can't read. Besides which we are fully paid in advance and you have additionally taken an authorisation of our card for any damage that we cause. What further assurances are required in a four page document. We explained very calmly and politely that we can't sign a document we can't understand. Another receptionist colleague offered to translate the ”important bits” of the document for us verbally. We declined. A signature on a document is a legally binding acceptance of the document in its totality. Ignorance is no defence in law. They had another mini conference about this with what appeared to be a shift manager, ( who didn't acknowledge us or come over to where we were standing at reception) and then they advised us that they would translate the document using A.I. but after another 15 minutes of us waiting then announced that they couldn't translate it. They would allow us to complete check-in and if we came back to the reception desk the following day they should have a translation for us to sign. We didn't go back to the reception.

A very luxurious hotel. Everything is very clean and beautiful. Parking is somewhat limited because the hotel garage is usually full. This means you have to walk a bit and pay for parking. Furthermore, good service, good food and nice staff. Nice beach and boulevard within walking distance.

The room that gave us a Suite was a walk with the bathroom in the room. And the Uniq plant is a wonderful experience that you have to hire if you are going to be a few days. The only thing you can get is that if you have breakfast on the terrace is not the same buffet as in the room and that is understood by logistics but clearly, you pay the same and it is not the same buffet just for enjoying the terrace.

The hotel has modern, modern, modern rooms. The bed and couchs very comfortable, the bathroom is well I expected it worse for everything I had read but it is very well and clean, the only stick would be that it has a curtain instead of a mampara. Breakfast, buffet-type, offers a wide variety of hot dishes and hot salts, super good. The dinner, however, also a buffet, left us a little to desire for the quality of the meat in general, but for the adjusted price you have, you can't ask for more. ¡ Recommended 100%!

We visited in July 2022. You have to be aware this area is predominantly holiday spot/area for the Spanish, so the use of the English language is limited. Many local restaurants do not have Emglish translations for their menus. From the moment we arrived we were made to feel welcome. My wife and I speak basic Spanish and our daughter is fluent. That said the lady on reception when we checked in did speak a little English. The rooms were very comfortable, not overly luxurious, room amenities were a TV, fridge and safe. Rooms had wifi service. The pool was never that busy, in fact it was pretty deserted until the late afternoon. Due to the proximity to the hotel and other nearby hotels, if you want to sizzle in the sun you will have to move your sunbed at some point. It was in the 40 degrees during our stay, as Spain was in the middle of a heatwave There was a manned bar a few yards from the pool and several tables and seat should you wish to sit and have a coffee. In fairness this is not really the hotel for anyone who just wants a sit by the pool all day holiday. We did not try the restaurant for lunch or dinner. Breakfast was really good, a mix of hot and cold fair (again very Spanish but totally delicious). The is a small super market a few minutes walk and a ton of great restaurants within easy walking distance. The town does get really busy at night especially the beach area, loads of shops open in the evening and we found some of the more popular restaurants we booked the day or two before visiting to be assured a table. The big question is would we go there again. The answer is we are already booked in for 2023 as for us this hotel was perfect. Yes there are larger and more luxurious hotels in Gandia but they are also a lot more expensive, without really adding that much, unless you really need a spar.

The hotel is small but quirky. We had a superior room which provided us with a roof terrace which had 2 sofas and was partly under cover. There were roller shutters as well as a toldo and a super efficient air conditioning unit. Unfortunately the advertised coffee making facility was not provided and we never got it during our 4 night stay either. There is no fridge in the room but a small one in the reception area for everybody to use. We were a bit disappointed that there was no small table included next to the armchair. That would have been useful. Also there were no shelves in the wardrobe. A double wardrobe with 4 clothes hangers but no shelves nor drawers is a bit puny. Entrance to the front door and your room is via a code which is an excellent idea. The hotel was very quiet even though it allowed dogs. The location is a short stroll from the harbour and beginning of the promenade and there are a number of restaurants and cafes, panerderias and a Más y Más close by. All in all a nice budget hotel. When you go to restaurants nearby ,note that they open quite late in the evening (7.30 at the earliest) and ask for prices up front. We ordered a bottle of house wine for a certain price only to be told after a while that only the more expensive one was available. That happened in 2 different restaurants The cafe at the corner does lovely tostadas for breakfast, it is just across the road. Several eateries in a side street leading to a plaza also more or less across the street from the hotel Superior room on top (4th) floor with high ceiling (lift stops at floor 3) is spacious with a lovely terrace If you bring your dog, you pay a deposit of €30 at the beginning of your stay, which will be returned provided your dog hasn't done any damage

Struttura non nuovissima ma buona,accoglienza alla reception buona,qualità/prezzo buono,sono stata x una settimana con una mia amica,la spiaggia non è molto vicina bisogna prendere il bus il 2 fermata vicina all'hotel,consiglio di fare la tessera x euro 11.20 x 10 corse si fa sul bus,stazione treno gandia/valencia passa solo 2 o 3 volte al giorno se no bisogna andare con il bus fino in stazione a gandia poi prendere treno per valencia.un ombrellone e 2 lettini costano 20 euro al gg.l hotel è carino sul tetto 2 jacuzzi e una piscina bassa acqua arriva un po'sopra le caviglie e il bar molto carino.sulla camera..carina ma c'era un continuo ticchettio di gocce che si sentivano anche di notte,manca un filo o qlks x mettere asciugamani e costumi bagnati x il resto ok letti comodi.cibo buono.voto alla vacanza 7.buone ferie a tutti!spero di esservi stata utile.p.s.andate a vedere l oceano grafico a Valencia merita davvero da restare a bocca aperta.

We stayed a few nights in Borgia when in Gandia. Prior to arriving, the hotel was responsive to queries, though only in Spanish! Location was excellent, around 15 mins walk to the train/ coach station & near the main promenade, with easy access to dining options. The hotel facade & lobby itself looked nice but the room was a bit worn, especially the table tops which were peeling & off putting. It was great to have a balcony facing a few bars & cafes but it was a tad noisy at night so thankfully we had some ear plugs. There was ample storage space but the desk surfaces & drawers were quite dirty, as if they hadn't been cleaned. There was a fridge in the hotel & a safe in the wardrobe but no key. A bottle of water was given compliments of the hotel on the first day. Toiletries were in small bottles which was not environmentally friendly & they didn't replenish these on the second day so we had to request some at reception. The person at reception didn't speak English so we had to rely on Google translate 😁 Breakfast was served from 7am on weekdays & 8am on weekends. There was a selection of hot & cold food, fruit, yoghurt, pastries & bread. The hot food was lukewarm to cold & wasn't anything exciting but the chorizo, fried eggs & chilli peppers were welcome. The fruit looked like they were abandoned & were mostly not neatly sliced like some pictures suggest. They were often bruised & the sliced pineapple looked like it was almost off when it was served, with black & brown spots at the edges. Pastries like the croissants were soggy rather than crisp; bread rolls weren't bad, & the peach jam was lovely. The toaster took forever to brown anything & coffee didn't taste great. Juices tasted more like cordials. In short, breakfast wasn't great but we did manage to fill ourselves up before our daily excursions. All in all, the stay at Borgia was good. It provided a good base for us as we explored the area. There are other accommodation options at the beach area but the base in the centre allowed us easy access to transport to Denia & when we travelled from & returned to Valencia.