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The hotel is undoubtedly located in a central location, surrounded by shops and services of various uses (apotheke, supermarkets, jet washing, etc.), as well as by bars and restaurants. The style of the structure is certainly very classic and a little vetuous, not about a hotel of recent construction, but rather date-out, but it is very well maintained. The room recalls the same style, marble tables, grey colours, in general, doesn't meet my taste, but this is subjective. The cleaning is quite good, but some misses did not seem to me from a 4-star hotel: airing in the bathroom not present, so I can imagine the smell that erupts throughout the room after a “collection moment” in the bathroom; One of the two lights of the burned bathroom, a door that doesn't close well. On the other hand, there is the bidet, which is not expected to be found. Breakfast is not included in the price of the room, but proposed to the modest figure of 17 euros per person. The hotel's immediate vicinity offers a variety of bars where you can make a good breakfast at just over €5. A favourable point is the gym, even outside the structure, very large and equipped. In general, I would not choose it for a second time.

I walked on the pilgrimage and stayed at the hotel for a while. I was surprised at the old interior than I thought, but the cleanliness is very satisfying. The location is good and good for sightseeing. It is a pity that the sound insulation is a little bad. Still good for the price.

We were looking for a centrally located hotel within walking distance of the train station for our 3 night stay. The rooms were comfortable with a good choice of Breakfast Buffet each morning. We were initially allocated a twin bedded room which was changed as soon as we requested a double. We were able to walk to all the places of interest in the City on our list including the bus station for a trip to La Guardia. Just around the corner from the hotel is also an urban winery Bodega Arizcuren - definitely worth a visit. Our only disappoin**ent was that on our morning of departure we had to check out before Breakfast started to catch an 0730 train to Madrid. We were told at Reception that a picnic breakfast was not available and they had no available kettle for our room - there are no coffee/tea making facilities in the room - which meant an early start with no breakfast, not even a hot drink. As they offer a Buffet Breakfast it would have been very easy for them to place some pastries and fruit in a bag with a bottle of water for our departure.

My husband and I enjoyed our 3-night stay at Sercotel Portales in Logroño. The room was comfortable and clean and had all we needed - including the ability to make hot tea and coffee in the room. We also enjoyed having a nice view of the plaza, with a window that opened so we could get some fresh air (weather permitting). The breakfast at the hotel was very good, with a nice selection of hot items, breads, juices, fruit and sweets. It was also very convenient to have a parking garage in the hotel - although it was challenging to maneuver our not-so-small rental car in and out of the allotted space! Finally, the staff were very friendly and helpful. And the hotel is very centrally and conveniently located, which is a big plus!

Lovely hotel in the old quarter of Logroño. Parking is available in the nearby Espilon parking. Staff are very helpful and friendly. We were very lucky to be upgraded to a Junior suite which was a lovely surprise. The room was huge with absolutely everything you could want. It was also very quiet considering we were in the middle of the old part of Logroño which is teeming with cafes and bars. The breakfast was superb with so much choice. Would thoroughly recommend this hotel

We were there during Semana Santa (Easter Processions) at ”high season” so found the place a little expensive. They are pet friendly and had very helpful, enthusiastic customer service agents working the desk that also served as concierges and who were quite helpful. The place was clean, had a full bath, bidet, etc and a cafe on site with convenient hours. There was a gas station and mini-mart within the property but also a close walk to the train station and old town with the many tapas bars and fun history and traditions.

Location for when you are on a very good route. Relationship capability excellent price and staff of hotel and cafeteria very friendly. Just a few retouch at the level of maintenance in the room we were. Apart from the external acoustic isolation is something right... Near Logroño center

I rest well. It's a hotel that's just been around, so I'm clean and the facilities are all satisfactory The price is a bit expensive compared to other hotels, but you will be satisfied.

There was a Korean mart 10 minutes away, so it was a good opportunity to buy ramen and buy kimchi on the pilgrimage. It was good except for the smell of cigarettes.