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It was our 5th time in this hotel. We have been very loyal to them for all these years but this time we were disappointed with all the changes they had made. The rooms were renovated and now there is a glass door in the bathroom that doesn't close. If you are staying by yourself it is alright but if you're with your family/friends it is extremely uncomfortable. The quality of the food went down. We stayed for 10 days and during this time paella had uncooked rice 3 days in a row. Also potatoes were not cooked properly for these 3 days. One of the waiters in the restaurant was quite rude. We ordered a bottle of sparkling wine (which wasn't cheap). She brought it to us and left, without offering to open it. So we ended up opening it ourselves. The swimming pool area wasn't cleaned properly. Sometimes we would come there in the evening around 20:30-21:00 finding glasses/cups/rubbish/empty cans still sitting on tables since the morning. We used to like the children's mini disco that was after dinner but now they changed the time for 17:00 and do it in the basement, the room for kids activities looks so horrible and gloomy that nobody is ever there. The lady who was supposed to run it also didn't look enthusiastic at all. I don't think we will be coming back next year.

The apartment is large with a good terrace, the great problem is ke gives directly to the kitchen area of the splash hotel and morning trucks are already starting to download the food, etc and night the same with the waste etc that pull the cages workers,with cries,shots etc. along with the lights open all night lighting the whole apartment so rest is nowhere There is almost never anyone and when this is a girl extranish who doesn't know anything And at the hotel reception there is always a cola extremely expensive daily price for carrying a dog,the expensiveest I've never paid We have been 6 nights and I had to pay extra to change my towels at half the Stay could have been a better stay

I was welcomed at 8 a.m. by a very friendly young woman, who spoke French, I appreciated her understanding of seeing me very tired, and was able to give me the room on the 5th floor, in the Sun, quiet, earlier than check in, I thank her very much, I had to leave one night early, for a family problem, too bad, Thanks also to the blonde lady who made the room very clean, best regards

The room we had was on seventh floor but there were 3 lifts so no problem. The bed was to large singles together really comfortable with really good pillows and quality bedding. We didn't need blankets but they were in wardrobe in case. We had large french windows with a lovely balcony not overlooked at all. Blackout curtains with a thin curtain overlay which could be pulled across for privacy or to let light in. The furniture was good quality with a huge wardrobe with mirrored doors and shelving inside as well as ample hangers. Sadly the bathroom was a little tired reasonable size with hairdryer and toiletries but there was a bath with shower a bidet toilet basin and a shower cubicle squashed in it was very small and splashed all over in my opinion this wasn't required as it wasn't suitable for disabled clients. The room was cleaned daily unless you requested no cleaning, beds made and towels refreshed. No kettle cups or drinking glasses not really a big miss. Air-conditioning was free and a safe provided which had to be paid for. The pool area on floor above was amazing sheltered with great views plenty of sun beds and very clean a nice bar area as well with good strong umbrellas and sun shades. Reception were helpful friendly and efficient nothing too much trouble. Room wasn't ready till 2pm but we give key to a storage room for luggage. The food was amazing lots of different tapas and salad something different every night pastas and rice chips even hot dogs and burgers, very plentiful food looked pleasing to the eye. Breakfast was a small selection of bacon eggs sausage and beans the a massive continental selection with breads and pastries meat and cheeses as will as salad, yogurts and cereal. The juice came from a machine and there was a variety as well as coffee and tea, the piece de resistance was the cava served on ice beautiful.

The best hotel in a long time ,I wish I booked longer ,staff are so friendly and they work very hard to satisfy everyone.,Anna marie on reception was excellent ,I had a few bits to sort urgent and she was the best.,the pools were 💯% the restaurant and bar cafe , were very good ,a good verity, the intertainment was first class ,adults and certainly for kids were out of this world ,I can't wait to return. Five star to all staff you work very hard.

Thank you hotel merce for a fabulous few days,this hotel is a wee hidden gem,arrived late,stay so friendly,room small for 3 of us but clean and compact,fantastic air conditioning as it’s hot in august,hired a safe for €15,rooms cleaned everyday and fresh towels,lovely walk to seafront where there are plenty of shops and restaurants,train is literally on beach,took a day trip to Barcelona,probably not a good time to go as train was very overcrowded and Barcelona too but still had to be done seeing it was so close,great market on a Friday on seafront,hate late flight and hotel provided locker,and showers and fresh towels,staff are so lovely from reception to bar staff to dining staff to cleaning staff,beautiful breakfast with lovely selection,loved the rooftop pool and bar,this hotel is definitely worth a visit!

Booked here for 2 nights as our flights were cancelled, was extremely pleasantly surprised as we had paid quite cheap in comparison to other hotels. Staff extremely friendly on arrival, we were early, they were able to lock our bags in a secure luggage room and allowed us to enjoy the pool area. Lovely pool for adults, plenty of sun loungers for use and umbrellas, smaller kids pool also available with different features for them to enjoy. Also kids entertainment on during the day, which they seemed to love. Pool bar also lovely, different food items available to order and full range of drinks. When we did get to our room, we had issues with aircon, when informed staff of this we were moved immediately, we had stayed in the apartment, small living area, kitchen bedroom and bathroom, and small balcony area, all very clean. Kids entertainment on in the evenings. Great location, short walk to main shopping streets and restaurants. So so pleasantly surprised by this hotel and would 100% book again.